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View Full Version : I'm an insect, get me out of here!


Tim Taylor
Sunday 25th November 2007, 17:46
Well what about this fellow Canon users - it appears to be just inside the objective of my 100-400mm and attached to the glass... What is it, how did it get there and do you think Canon will get it out under warranty? If not under warranty, do they usually charge much for a lens clean/service? I've had the lens for just under a year. :eek!:

Thanks

Tim

Digiscoper321
Sunday 25th November 2007, 20:53
Lol Tim Thatīs the prize you pay for for using a zoom lens. The bug simply enjoys the ride. ;); Pumping good.

GYRob
Sunday 25th November 2007, 21:15
lol i ust to get tiny mites in my film camera sort of gray i do belive they ate the tiny bits of emulsion that came of film.
Rob.

Tim Taylor
Sunday 25th November 2007, 22:34
I guess I should just be glad it didn't choose to settle in the middle of the lens. 3:-)

gmax
Monday 26th November 2007, 13:24
Well first time I see something similar Tim ... can't help sorry

GYRob
Monday 26th November 2007, 13:42
i bet it was really looking for a Macro lens to live in lol
Rob.

NoSpringChicken
Monday 26th November 2007, 14:07
It's only a teething bug – don't worry about it.;)

You're not getting a lot of helpful advice here are you. It looks like some sort of dust mite to me and I'm surprised it could get in but I suppose the lenses are not completely sealed. I suppose the best way is to contact Canon by email with the photo attached to see what they see.

Ron

Jos Stratford
Monday 26th November 2007, 14:16
To be honest, I'd say that since it is under guarantee, Canon are likely to look at it with a view to repair without cost. As post above says, e-mail them with the picture, the worst they can do is say no

Tim Taylor
Monday 26th November 2007, 14:37
Thanks all. I've contacted the vendor who reckons it'll be a warranty repair by Canon. I'll update the thread when it's sorted in case anyone else ever has a similar problem.

K-Lex
Monday 26th November 2007, 16:04
That's a hell of a dust spot, it'll take some trickery with the healing brush to put that one right. Probably just a bug in the system.
Just think about the fantastic macro shots you could get if it was a macro lens. No one would have ever got that close to an insect to photograph!
I got sand in my 18-50 2.8 lens last year, it's still there! I'd have thought Canon would look on that case sympathetically. If not, would your camera insurer pay up?

Tim Taylor
Tuesday 4th December 2007, 17:27
I thought I'd just add a postscript to this thread. The lens was repaired under warranty by Fixation in London after authorisation over the phone by the Elstree centre. The only cost to me was postage and insurance for the trip there and turnaround was about a week in total. I haven't tested the lens properly but as far as I can tell it's as good as new.

Tim

GYRob
Tuesday 4th December 2007, 20:00
I thought I'd just add a postscript to this thread. The lens was repaired under warranty by Fixation in London after authorisation over the phone by the Elstree centre. The only cost to me was postage and insurance for the trip there and turnaround was about a week in total. I haven't tested the lens properly but as far as I can tell it's as good as new.

Tim

great new's and hows the bug lol

Tim Taylor
Tuesday 4th December 2007, 20:05
I think the bug's bu**ered... ;) ;)

K-Lex
Wednesday 5th December 2007, 17:22
So they evict a defenseless bug from it's home and then they tread on it or whatever? Shame on you Canon. Now, what's Nikon's phone number???!