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Old Wednesday 23rd February 2011, 00:53   #1
rdfish1
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cameralandny reputable?

I have another order to place and want to be more careful than i was w/ swfa and the restocking fees. Is CameralandNY considered a high quality reputable place to buy equipment? They seem to have good prices and reasonable shipping but wanted to ck w/ you folks first.
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Old Wednesday 23rd February 2011, 00:56   #2
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Yes, they are I've bought (and returned items) with no hassle and no restocking fee. If you return an item that had free shipping they charge you $10 for the original shipping.

Cameraland NY is the spotting scope forum sponsor here.

And Doug (gr8fuldoug) is here regularly.

So they're not one of those Brooklyn companies.
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Old Wednesday 23rd February 2011, 01:19   #3
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Yes, a top notch company in Manhattan.

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Old Wednesday 23rd February 2011, 01:23   #4
rdfish1
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great, that's all i needed to hear. will contact them tomorrow for purchase
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Old Wednesday 23rd February 2011, 01:28   #5
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Quote:
Originally Posted by rdfish1 View Post
I have another order to place and want to be more careful than i was w/ swfa and the restocking fees. Is CameralandNY considered a high quality reputable place to buy equipment? They seem to have good prices and reasonable shipping but wanted to ck w/ you folks first.
Yes. 1st class company and Doug is great!
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Old Wednesday 23rd February 2011, 03:07   #6
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Yes. 1st class company and Doug is great!
Could not agree more. Doug, Neil et al are knowledgeable about optics, generous with their time both in person and on the phone and very fair in all respects.
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Old Wednesday 23rd February 2011, 08:32   #7
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I've bought a few things from Cameraland NY and the service has been superb. Each item is also very well packed, and posted promptly, etc.

Andrew
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Old Wednesday 23rd February 2011, 10:11   #8
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Another vote for Cameraland. I´ve bought from them, both over the counter and by mail, and have received excellent service.
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Old Wednesday 23rd February 2011, 11:12   #9
Pinewood
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Hello RdFish1,

Cameraland in New York, is my preferred vendor. However, I have never had to return anything.

Happy bird watching,
Arthur Pinewood
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Old Wednesday 23rd February 2011, 12:21   #10
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I'm another repeat and happy customer. They are great.
David
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Old Wednesday 23rd February 2011, 12:53   #11
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I'm another repeat and happy customer. They are great.
+1 same here
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Old Wednesday 23rd February 2011, 13:22   #12
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No problems here either,
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Old Wednesday 23rd February 2011, 15:03   #13
WiscTJK
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Great service. Ordered my first binocular from them a couple of months ago. In addition I got a picture of their team, a nice thank you letter, and a cameraland hat. And it was properly packaged.

Now that is truly great service.
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Old Wednesday 23rd February 2011, 18:04   #14
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Great service. Ordered my first binocular from them a couple of months ago. In addition I got a picture of their team, a nice thank you letter, and a cameraland hat. And it was properly packaged.

Now that is truly great service.
And coffee. Don't forget the coffee
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Old Wednesday 23rd February 2011, 18:22   #15
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And coffee. Don't forget the coffee
Wouldn´t that make the letters all soggy?
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Old Wednesday 23rd February 2011, 19:19   #16
Kevin Purcell
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Wouldn´t that make the letters all soggy?
That's why you have waterproof bins

Doug and Neil were starting up a coffee making business so they'd throw in a little vacuum packed lump of ground coffee. It was pretty potent. Not sure if they're still doing that but they are prone to throw something extra in. The hat was a nice extra too.
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Old Wednesday 23rd February 2011, 19:21   #17
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Thanks for this info. If only i could decide on a darn camera.
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Old Wednesday 23rd February 2011, 21:03   #18
WiscTJK
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That's why you have waterproof bins

Doug and Neil were starting up a coffee making business so they'd throw in a little vacuum packed lump of ground coffee. It was pretty potent. Not sure if they're still doing that but they are prone to throw something extra in. The hat was a nice extra too.
No coffee in mine, but the extra touches are outstanding in today's business environment.
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Old Wednesday 23rd February 2011, 23:15   #19
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That's why you have waterproof bins

Doug and Neil were starting up a coffee making business so they'd throw in a little vacuum packed lump of ground coffee. It was pretty potent. Not sure if they're still doing that but they are prone to throw something extra in. The hat was a nice extra too.
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No coffee in mine, but the extra touches are outstanding in today's business environment.
Best of luck to them in the coffee business too. Yes, the extra touches are superb. I know it sounds cheesy, but after having my younger brother visit Cameraland last year when he was on a trip to NYC and buy me a pair of Nikon compacts, it was really nice, when I ordered another pair of bins by mail, to get a photo of the Cameraland crew in the box. Oddly, they looked absolutely nothing like the image I had in my head after speaking to Doug by phone.
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Old Thursday 24th February 2011, 06:36   #20
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That was their Christmas card shot ... Doug, Neil and their Dad. Nice touch.
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Old Friday 25th February 2011, 22:23   #21
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That was their Christmas card shot ... Doug, Neil and their Dad. Nice touch.
Yeah, but because his moniker here is "gr8fuldoug", imagine my surprise when I saw the photo, and none of them looked anything like Jerry Garcia.....

Last edited by Sancho : Saturday 26th February 2011 at 14:26.
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Old Friday 25th February 2011, 22:31   #22
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Yep, I ordered something from them not long ago and they were still giving out lagniappe hats and coffee. I even got a mug.
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Old Saturday 26th February 2011, 01:20   #23
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Sounds like we should have a little convention at Cameraland and meet in person!
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Old Saturday 26th February 2011, 01:20   #24
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Yep, I ordered something from them not long ago and they were still giving out lagniappe hats and coffee. I even got a mug.
I have been treated well by these guys, but you got a mug, also ? You surely are
a lucky ducky.

Jerry
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Old Saturday 26th February 2011, 02:21   #25
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I agree with all the above - Cameraland NY is wonderful! Doug and Neal are top notch and so is their service! Can't recommend them enough!
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