Join for FREE
It only takes a minute!
Magnifying the passion for nature. Zeiss Victory Harpia 95. New!

Welcome to BirdForum.
BirdForum is the net's largest birding community, dedicated to wild birds and birding, and is absolutely FREE! You are most welcome to register for an account, which allows you to take part in lively discussions in the forum, post your pictures in the gallery and more.

Reply
 
Thread Tools Rate Thread
Old Wednesday 15th November 2017, 19:31   #1
dries1
Registered User
 
dries1's Avatar

 
Join Date: Aug 2005
Location: Delaware
Posts: 61
Nikon Service (NON Warranty)

Regarding Nikon older models lets say, 2002, has anyone sent in a binocular that they bought second hand and got it fixed (at cost) and were happy.

Andy W.
dries1 is online now  
Reply With Quote
Old Wednesday 15th November 2017, 21:05   #2
BigWok
Registered User

 
Join Date: Aug 2015
Location: Seattle
Posts: 136
Quote:
Originally Posted by dries1 View Post
Regarding Nikon older models lets say, 2002, has anyone sent in a binocular that they bought second hand and got it fixed (at cost) and were happy.

Andy W.
I received an old "grey bodied" 8x30 EII in a trade that had several black specks in the view.
I contacted Nikon and they took it in, fixed the black speck problem and tightened up the hinge and diopter ring.
All for free under there No Fault Lifetime Warranty on optics.
BigWok is offline  
Reply With Quote
Old Wednesday 15th November 2017, 23:07   #3
dries1
Registered User
 
dries1's Avatar

 
Join Date: Aug 2005
Location: Delaware
Posts: 61
That is encouraging, I am hoping that they continue to treat older high end glass this way for let's say minor repairs. I wonder how many low priced Prostaff models they have just replaced instead of fixing.

Andy W.
dries1 is online now  
Reply With Quote
Old Wednesday 15th November 2017, 23:56   #4
Jack Speer
Registered User
 
Jack Speer's Avatar

 
Join Date: Sep 2017
Location: USA
Posts: 47
Quote:
Originally Posted by BigWok View Post
I received an old "grey bodied" 8x30 EII in a trade that had several black specks in the view.
I contacted Nikon and they took it in, fixed the black speck problem and tightened up the hinge and diopter ring.
All for free under there No Fault Lifetime Warranty on optics.
It's worth noting that the no fault business was a policy and not a warranty, and that Nikon rescinded that policy a few years ago. I have read stories online of Nikon refusing to repair camera lenses bought second hand, even when the owners offered to pay. I'm not sure if that behavior extends to binoculars, but I'd be wary of buying second hand. I'd even be wary of buying first hand since the resale value of their binoculars isn't great now that the warranty only applies to the original owner.

Edit: Maybe my comment was too harsh about being wary of buying first hand. That was more a jab at Nikon. Of course there's more to binoculars than the warranty.
__________________
Jack

Last edited by Jack Speer : Thursday 16th November 2017 at 00:04.
Jack Speer is offline  
Reply With Quote
Old Thursday 16th November 2017, 00:04   #5
Pileatus
Registered User

 
Join Date: May 2004
Location: USA
Posts: 2,348
Quote:
Originally Posted by Jack Speer View Post
It's worth noting that the no fault business was a policy and not a warranty, and that Nikon rescinded that policy a few years ago. I have read stories online of Nikon refusing to repair camera lenses bought second hand, even when the owners offered to pay. I'm not sure if that behavior extends to binoculars, but I'd be wary of buying second hand. I'd even be wary of buying first hand since the resale value of their binoculars isn't great now that the warranty only applies to the original owner.
http://www.nikonsportoptics.com/en/n.../no-fault.page
Some have reported free service on secondhand products, probably on a case-by-case basis.
Pileatus is offline  
Reply With Quote
Old Thursday 16th November 2017, 00:13   #6
Jack Speer
Registered User
 
Jack Speer's Avatar

 
Join Date: Sep 2017
Location: USA
Posts: 47
Quote:
Originally Posted by Pileatus View Post
I always thought they just forgot to take that page down. Here is a thread started by Bruce regarding the no fault changes: http://www.birdforum.net/showthread.php?t=292997

Quote:
Originally Posted by Pileatus View Post
Some have reported free service on secondhand products, probably on a case-by-case basis.
Yes that's probably right.
__________________
Jack
Jack Speer is offline  
Reply With Quote
Old Thursday 16th November 2017, 00:58   #7
dries1
Registered User
 
dries1's Avatar

 
Join Date: Aug 2005
Location: Delaware
Posts: 61
Thanks for the info, some pleasurable reading no doubt. Now I am beginning to wonder if Nikon is retracting from making high-end optics. Owners of very good upper end Nikon optics 15-20 years old, will be saying why? I just wanted to get it cleaned, tune up the focus or replace the rubber ocular covers.

Andy W.
dries1 is online now  
Reply With Quote
Old Thursday 16th November 2017, 02:35   #8
Pileatus
Registered User

 
Join Date: May 2004
Location: USA
Posts: 2,348
Quote:
Originally Posted by Jack Speer View Post
I always thought they just forgot to take that page down. Here is a thread started by Bruce regarding the no fault changes: http://www.birdforum.net/showthread.php?t=292997

Yes that's probably right.
The info from 2014 is out of date.
June 2017 anecdote...
https://www.cloudynights.com/topic/5...-fault-policy/
Pileatus is offline  
Reply With Quote
Old Thursday 16th November 2017, 08:46   #9
Super Dave
Registered User
 
Super Dave's Avatar

 
Join Date: Oct 2010
Location: Kaneohe, HI
Posts: 102
I think they will take care of you. Give it a shot and let us know.
Super Dave is offline  
Reply With Quote
Old Thursday 16th November 2017, 20:44   #10
Alexis Powell
Registered User

 
Join Date: Dec 2003
Location: Lawrence, Kansas, USA
Posts: 2,669
Quote:
Originally Posted by Jack Speer View Post
...I have read stories online of Nikon refusing to repair camera lenses bought second hand, even when the owners offered to pay...
I wonder if there is more to the story, like perhaps the lenses were not official import stock? I have had lenses repaired by Nikon that I bought second hand, but they were not grey market units.

--AP
Alexis Powell is offline  
Reply With Quote
Advertisement
Reply


Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Positive Plug for Nikon Warranty Service cjfrbw Nikon 1 Monday 26th August 2013 23:33
Warranty service +++ statestat Zeiss 0 Saturday 11th June 2011 20:04
Nikon Warranty service? 13F Nikon 3 Saturday 11th June 2011 02:13
Nikon service/warranty on Superior E 8x32 oldbird13 Nikon 48 Friday 28th January 2011 01:44
Opticron Service/Warranty Steve999 Opticron 33 Wednesday 10th June 2009 09:20

{googleads}

Fatbirder's Top 1000 Birding Websites

Help support BirdForum

Page generated in 0.19087410 seconds with 22 queries
All times are GMT. The time now is 16:45.