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New Swarovski Binoculars from unauthorized sellers. (1 Viewer)
- Thread starter bh46118
- Start date
winwinbino
Well-known member
I think SONA won't service those so called grey market sw bins, but you still can send them to Austria.
There are only two service options under warranty I'm aware of. Your country distributor and the factory. Swarovski of North America would be the best ones to ask whether binoculars bought from an Ebay seller would be covered by the factory warranty.
There are of course plenty of service options available from companies like Suddarth but you will pay.
We get a lot of crooks who try and place orders for Swarovski binoculars over our website with stolen credit cards. A good number of these crooks are trying to have us ship these binoculars to people who thought the were getting something off of eBay. The crooks get money from eBay customers and satisfy the orders they get with merchandise purchased from legitimate dealers with a stolen credit card.
With any high end product that is "new" and being sold for a great price on eBay, I would encourage any potential buyer to proceed with a high degree of scrutiny.
Ben
Ben Lizdas
Sales Manager
Eagle Optics
www.eagleoptics.com
Good information Ben...this is the type of information that the consumer needs to know about and yet most if not all are in the dark on this. All of us see this occurring on Ebay on just about any product and inside, we all know they were either stolen or from a Chinese knock-off plant, but yet many still purchase, perhaps not knowing the full story is the way they want it. But thanks for sharing this, jim
proudpapa56
Where'd you go, stay put!
Another red flag are phone cc orders that want overnight shipping. The bad guys have the product before the bad card # is discovered. We have lost some sales but just can't afford to take the chance on overnight shipping phone orders.
