Quite the contrary. I want facts and no one but the owner has any in this case. It may have happened at the distributor, in his own home or a gremlin may have shown up to cause trouble (sound familiar). Lots of people post lots of "facts" that turn out to be something else altogether. In this case, the owner emphatically stated his position, after I posed alternatives.Chilli, chill. Don't waste your time. The Woodpecker never believes anyone who has complaints about Swarovski binoculars. He's never met a Swaro he hasn't liked and doesn't believe a defective one exists unless somebody broke it. Best ignored.
Brock
You fail to comprehend that your continual barking is not only annoying but completely silly. It's clear you have a major problem with Swarovski's success, the price of their products and the many satisfied customers who simply do not agree with your commentary. We own the brand and are intimately aware of its strengths and weaknesses. If you owned and used a Swarovski your harping might have merit. We own three...one was returned for service.
Happy birding! o