Elements 13 Update v Canon 7D Mark2 RAW CR.2 Files (1 Viewer)

I just installed Elements 13 Update to edit Canon 7D Raw CR.2 files.
However Elements 13 is still not recognising them.
Has anyone else any experience with this problem?
FYI I still have Elements 12 installed.

Update the Adobe Raw Convertor and it should operate fine, even with your elements 12

Raw Convertor

nc_killie said:

Update the Adobe Raw Convertor and it should operate fine, even with your elements 12

Click to expand...

I have been using the DNG convertor, though it's still a pain that Elements 13 wont open the files without.
Thanks anyway.

I have the same problem (but with Elements 12).
I used to have the 7D and simply uploaded the Raw files and did a bit of editing in Camera Raw before continuing in photoshop.
Now I have the 7D mark 2 it is saying it cannot read the Raw files. I therefore cannot edit my pictures.
I have clicked help>update and now have the latest version of camera Raw but I still cannot open the files.

Any advice?

kneonlight said:

I have the same problem (but with Elements 12).
I used to have the 7D and simply uploaded the Raw files and did a bit of editing in Camera Raw before continuing in photoshop.
Now I have the 7D mark 2 it is saying it cannot read the Raw files. I therefore cannot edit my pictures.
I have clicked help>update and now have the latest version of camera Raw but I still cannot open the files.

Any advice?

Click to expand...

Hi there
I am currently using Elements 13.
When I returned from a birding holiday at the end of May, I had an email from Adobe advising me of an update to Elements 13.
I clicked on a link taking me to the update file, which I downloaded .
Subsequently Elements 13 has opened 7D and 7DII RAW files without any
problems.
see here:
https://helpx.adobe.com/photoshop-elements/release-note/update.html
Prior to that I was running my RAW files through a DNG converter , which will allow you to edit images using the same Elements screen as for RAW files.
You should run this plug in before transferring the files to the Elements Catalogue. Whilst the Digital Negative (DNG) converter adds time to the
Editing process, it is worth it if you can't edit your RAW files any other way.
See here:
http://www.adobe.com/support/downloads/product.jsp?product=106&platform=Windows
Hope that this helps.
Regards
Mick