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Old Saturday 17th June 2017, 09:35   #1
DaveN
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My computer has wiped everything

Last night I rebooted my computer and when it came to life I had lost everything. It's as if it has gone back to factory settings. Luckily I have backed up most of my work on to a memory stick. However, there was still quite a bit of stuff I hadn't and I fear that has been lost now. I've tried system restore several times but that doesn't work. Any ideas on why it happened or how to fix it?? It's an old model Windows XP and I use Firefox if that helps. Cheers.
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Last edited by DaveN : Saturday 17th June 2017 at 09:48.
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Old Saturday 17th June 2017, 13:25   #2
ChrisKten
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Security updates ended in April 2014 for Windows XP, Dave - that means you've been running the most targeted and hacked version of Windows without security patches for 3 years. You said "Firefox", so I have to assume that you've been online with your PC too - I'd be very surprised if your PC hasn't been compromised.

Before you do anything else, disconnect your Windows XP PC from the Internet - then download a copy of Avira Rescue System. Here's the important bit: Do Not Use Your Windows XP PC to download it... use a relative or friend's PC, then burn it to a CD.

Then boot your PC with the CD and let it do it's job. Oh, and hope that I've misunderstood your post, else you've probably lost important files for good. And whatever happens; never go online with that PC... disconnect it from the modem/router. Then either use that for everything except the Internet, or get a new version of Windows, or do what I did years ago... use Linux instead of Windows, it's free and you never need Antivirus software
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Old Saturday 17th June 2017, 18:43   #3
andyadcock
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Some computer repair shops can recover lost files.


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Old Monday 19th June 2017, 15:59   #4
DaveN
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Thanks for the advice, chaps. To be honest I'm going to just run the pc into the ground as we are in the process of getting a new pc anyway. It was given to me by the local bird club to help with the bird notes etc so I knew it was an old pc when I got it and I'm not overly bothered what happens. The important files are backed up to a memory stick. Cheers.
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