40D download problem help please. (1 Viewer)

senatore

Well-known member

• Mar 18, 2008

• #1

Whenever I download pics from the 40D to the computer using the EOS Utility the download will stop and the message "The camera was disconnected during downloading" appears.It doesn't seem to matter how many pics I have to download.

I have to turn off the camera and start again.It then picks up where it left off and downloads the remaining pics.

Any way to cure this?

Max.

 

B

baillieswells

Well-known member

• Mar 18, 2008

• #2

Do you have enough battery power? I use an external firewire reader and have never had any trouble down loading CF cards (from my Canon 40D). In fact, in all the time I have had digital cameras I have always downloaded from a card reader. It is so much simpler than trying to connect a camera to the computer.

 

v_cowell

Well-known member

• Mar 18, 2008

• #3

Whenever I download pictures I always use a card reader and not direct from the camera. It's much quicker too.

 

michha62

Mike

• Mar 18, 2008

• #4

I also download from a card reader. Found problems with eos utility too. Card reader is so much quicker and simplier.

 

T

timp55

Well-known member

• Mar 18, 2008

• #5

Another vote for card readers here too.

Anyone know of source for sensibly priced Firewire readers??

 

Duck_Pond

Professional Wildlife Photographer And Guide

• Mar 18, 2008

• #6

Ditto for the card reader - Max, have a look at Amazon or 7dayshop. They sell them for less than a tenner these days, and they're so much easier to use.

 

senatore

Well-known member

• Mar 19, 2008

• #7

Thanks for the advice guys.

Max.

 

JSD

Well-known member

• Mar 19, 2008

• #8

senatore said:

Whenever I download pics from the 40D to the computer using the EOS Utility the download will stop and the message "The camera was disconnected during downloading" appears.It doesn't seem to matter how many pics I have to download.

I have to turn off the camera and start again.It then picks up where it left off and downloads the remaining pics.

Any way to cure this?

Max.

Click to expand...

I have no problems with mine. May be a bad contact somewhere.
JSD

 

P

paul goode

Well-known member

• Mar 20, 2008

• #9

Max,
Have you tried tethering the camera to a pc using eos utility, and controlling the camera with the pc. If there is a fault it may show up here as well in which case I'd get the camera checked out while under warranty.
My first mkIII was replaced because of a faulty usb socket.

 

Saphire

Christine

• Mar 20, 2008

• #10

I have been having similar problems, I just couldn't upload to the PC either with my card reader or my camera. It turns out my pagefile was messed up probably from a bad shutdown. I deleted the pagefile and then de-fragmented and tried again it is now working fine.

 

senatore

Well-known member

• Mar 20, 2008

• #11

paul goode said:

Max,
Have you tried tethering the camera to a pc using eos utility, and controlling the camera with the pc. If there is a fault it may show up here as well in which case I'd get the camera checked out while under warranty.
My first mkIII was replaced because of a faulty usb socket.

Click to expand...

Hi paul.That's what I do now.

It's strange because sometimes it works fine and other times I have to turn off the camera to continue loading.It's not a massive problem but a bit of a pain.

Max.