World wide warranty? (1 Viewer)

pinussen

Well-known member

• Aug 18, 2011

• #1

Hi,

I'm popping over to New York next week for work and thought I may take the opportunity to look at (or even buy :king some alphas. Some nice savings compared to Sweden. But how does the warranty work for the big dragons? Will it be OK in Europe if i buy the bins in the US?

Mainly looking at the Swarro, Zeiss, Leica and Nikon.

//Björn

 

FrankD

Well-known member

• Aug 18, 2011

• #2

I would think that if you had a warranty issue on any of those makes, and you bought the item in the US, then you would have to ship it back to their US facilities in order to have it repaired/replaced.

 

pinussen

Well-known member

• Aug 18, 2011

• #3

Found this for Swarovski:
"For warranty services all products purchased in the United
States, our only warranty authorized service is through
Swarovski Optik North Amerika."

Otoh in the Swedish version it just says roughly:
"We keep the right to invoice the full cost for repair on equipment not imported by an authorized dealer". Nothing about it having to go back to US there.. I'll keep digging on the other brands.

//Björn

 

pinussen

Well-known member

• Aug 19, 2011

• #4

Can't find anything about this at Zeiss. Nikon mentions something called Euro warranty and world warranty, haven't found more precisely what that means.

 

R

Roadbike

Well-known member

• Aug 23, 2011

• #5

pinussen said:

Hi,

I'm popping over to New York next week for work and thought I may take the opportunity to look at (or even buy :king some alphas. Some nice savings compared to Sweden. But how does the warranty work for the big dragons? Will it be OK in Europe if i buy the bins in the US?

Mainly looking at the Swarro, Zeiss, Leica and Nikon.

//Björn

Click to expand...

I think the manufacturers in question would be in the best position to give you a definitive answer. And they should be able to provide a list of authorized dealers in New York. If you buy the binoculars from one of the NYC electronics/photo houses you should request that it not be grey market.