I appreciate this is my first post here. I apologize in advance for this as this email is born out of desperation.
I need to warn any foreign buyer not to purchase Zen Ray optics. Zen Ray does not support their warranty for foreign buyers.
We were the New Zealand representative for Zen Ray. The last warranty issue took over 6 months to resolve. The current warranty issue, Zen Ray refuse to communicate with us or even let us know what the status of the repair is.
While Zen Ray makes great products, we can no longer endorse them due to their lack of warranty support. We will be making this announcement on all forums where Zen Ray are present until they start supporting warranties again.
Please consider this if you live outside of the USA.
I need to warn any foreign buyer not to purchase Zen Ray optics. Zen Ray does not support their warranty for foreign buyers.
We were the New Zealand representative for Zen Ray. The last warranty issue took over 6 months to resolve. The current warranty issue, Zen Ray refuse to communicate with us or even let us know what the status of the repair is.
While Zen Ray makes great products, we can no longer endorse them due to their lack of warranty support. We will be making this announcement on all forums where Zen Ray are present until they start supporting warranties again.
Please consider this if you live outside of the USA.