Earlier in the year I sent my SF 8X42 binoculars to Zeiss because the armoring had stained after only a short time of use. The ONLY possibility is the S4Gear Lockdown harness may have rubbed off on them(dye, IDK). Of COURSE they were always treated with kid's gloves! I've never had any armoring on any other optic device ever stain. I tried to remove stain first with water, then soap and water, then a Mr Clean Magic eraser lightly to no avail. I was afraid of using harsher chemicals, so I sent them in.
Of course the stain does not hinder operation or anything else with the binocular for that matter. But I'm just of the opinion that a $2500 binocular should not stain in normal usage...LESS than normal usage even. So I sent them in.
FRIDAY 07/08 will mark the four month anniversary of me sending them to Zeiss. I have not received any communication from Zeiss whatsoever. It doesn't seem like there are TOO many options for Zeiss. Here's what I'm thinking:
1. Return the binoculars to me still stained.
2. Clean the stain off with something other than what I used(or scrub harder than I did!)
3. Replace the armoring.
4. Replace the binoculars.
I'm not really sure what is taking so long. I know I'm impatient anyway.
Soooooo...
How long is reasonable to have the binoculars returned to me? What do you think?
Of course the stain does not hinder operation or anything else with the binocular for that matter. But I'm just of the opinion that a $2500 binocular should not stain in normal usage...LESS than normal usage even. So I sent them in.
FRIDAY 07/08 will mark the four month anniversary of me sending them to Zeiss. I have not received any communication from Zeiss whatsoever. It doesn't seem like there are TOO many options for Zeiss. Here's what I'm thinking:
1. Return the binoculars to me still stained.
2. Clean the stain off with something other than what I used(or scrub harder than I did!)
3. Replace the armoring.
4. Replace the binoculars.
I'm not really sure what is taking so long. I know I'm impatient anyway.
Soooooo...
How long is reasonable to have the binoculars returned to me? What do you think?