A while back I dropped my seventeen year old Swarowski EL 42's whilst getting out of the car and as luck would have it they landed on the strap holder lug which broke off. I took the binoculars into my nearest Swarowski agent, the excellent Birder's Store in Worcester which is run by Brian Stretch. Brian sent them off to Austria for an estimate as to how much the repair would cost. Today they arrived back with the repair completed. In addition the following work was carried out:
New Eyecup Set fitted
New Left Housing fitted
New Left and Right Coats fitted
New Swarowski Logo fitted
Various Small Parts fitted
Here is the astonishing part of the story. All of this work, itemised by Swarowski as coming to nearly £300 was carried out free of charge !!
People might want to bear in mind the sort of service that Swarowski offer when buying new optics.
New Eyecup Set fitted
New Left Housing fitted
New Left and Right Coats fitted
New Swarowski Logo fitted
Various Small Parts fitted
Here is the astonishing part of the story. All of this work, itemised by Swarowski as coming to nearly £300 was carried out free of charge !!
People might want to bear in mind the sort of service that Swarowski offer when buying new optics.