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Has anyone had experience with Kowa warranty service? (1 Viewer)

No, I have not, but .....

I seem to remember a thread several or more months ago discussing Kowa service in the US. As I recall, there was some question if Kowa USA had any facilities to fix their products. I do not recall a definitive conclusion. I went looking for that thread yesterday but could not find it. Maybe some other Forum member will recall the discussion and have a link.
 
As of today, 621 peeks, but only one response (thank you Bruce). My question, however, remains unanswered. Surely someone out there sent their binoculars to Kowa for warranty service or other repair. If so, how did it go? Let's hear it.. how was the quality, price, turnaround time, communication, etc.?
 
i believe there were a few kowa owners who posted about their warranty on Cloudy Nights. (under the binocular forum) you should join, and ask there.
 
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