Problems with CS4 (1 Viewer)

Saphire

Christine

• Mar 1, 2010

• #1

Has anyone had this happen in CS4, I can be editing an image and everything is fine then all of a sudden the image goes dark and I can't get it back. If I save it without doing anymore and close CS and open in bridge its fine, re-open it in CS again and its fine for a few minutes then it goes dark again as if I have used a filter.
To try to find out what could be happening I started a new page, the page isn't white its grey but yet its set for a white as background.
I am at a loss.

 

Azzy

Well-known member

• Mar 1, 2010

• #2

That is very strange and I've honestly never heard of that happening before. The only thing I could suggest is to perhaps try re-installing CS4. Otherwise it might continue to happen.

 

Duke Leto

Without habitat, there is no wildlife. It's that s

• Mar 1, 2010

• #3

Id put a call in to Adobe or raise a trouble ticket through there help site, they are quite good with responding to issues

 

Saphire

Christine

• Mar 2, 2010

• #4

Thanks Azzy, Duke, I forgot to mention, its a new install on a windows 7 64bit so that could be the problem. I had to upgrade CS4 to the 64 bit version and it loads two versions, that could be the problem.
I will re-install again and see if the problem continues.

 

JPAC

Well-known member

• Apr 1, 2010

• #5

Have you updated your video drivers? I had a problem with CS4 Bridge but updating the mouse drivers cured it.

 

H

herrry.james

Member

• Apr 9, 2010

• #6

It might be set to lighten or something similar. Check the bar on the top that controls some of the settings, and if something other than Normal is selected on the drop-down list, that might be your problem.