Sgtray.exe ????? (1 Viewer)

Hi

Does anyone know what program this is? I'm having trouble shutting down XP sometimes and a box comes up with Sgtray.exe - program not responding - click here etc - then tells me all unsaved data will be lost. I thought at first it was the internet browser or msn but it doesn't appear to make a difference even if these are not running.

deborah4 said:

Hi

Does anyone know what program this is? I'm having trouble shutting down XP sometimes and a box comes up with Sgtray.exe - program not responding - click here etc - then tells me all unsaved data will be lost. I thought at first it was the internet browser or msn but it doesn't appear to make a difference even if these are not running.

Click to expand...

Hi Deborah

Nobody seems to know whether this is malaware or not from what i can see.
It appears to be linked with a company called Veritas and can get on your PC via a program called Record Now...........which i assume you don't have.

Try this first

Click Start then click run
Type msconfig in the box then press ok
Click on Startup tab and look for sgstray.exe.
Assuming its there unclick the box next to it.
That should stop it dead......fingers crossed.

deborah4 said:

Hi Does anyone know what program this is? I'm having trouble shutting down XP sometimes and a box comes up with Sgtray.exe - program not responding - click here etc - then tells me all unsaved data will be lost. I thought at first it was the internet browser or msn but it doesn't appear to make a difference even if these are not running.

Click to expand...

Deborah4, This does not appear to be of any real concern according to the following examples (just click on each link to open) :-

http://forums.randi.org/archive/index.php/t-10683.html

http://www.pcreview.co.uk/startup/sgtray.exe.php

http://startup.networktechs.com/srch-sgtray.exe.html

Hope this helps.

Roger

rogerscoth said:

Deborah4, This does not appear to be of any real concern according to the following examples (just click on each link to open) :-

http://forums.randi.org/archive/index.php/t-10683.html

http://www.pcreview.co.uk/startup/sgtray.exe.php

http://startup.networktechs.com/srch-sgtray.exe.html

Hope this helps.

Roger

Click to expand...

And as Roger says it isn't a major problem.....just annoying more than anything.

Hi Mark & Roger

Oh dear...I should have said Im a complete computor-phobe! From what you say (and from the links), this isn't a virus (so that's ok) but it is a program that reminds me to make back up files. I don't understand this: Does it mean I must burn some files onto CD or something? I'm really reticent about removing programs etc - I mean is this thing useful? Do I need it? What will happen if I remove it?

Ok...Ive followed your steps Mark but aborted before clicking on sgtray .. it looks like a bonafide microsoft programme (unless that's just the location of it! what do I know) and yes its in the startup prog. list. So it looks easy to do what you suggest providing there is no reason for me to keep it running in the background.

deborah4 said:

Hi Mark & Roger

Oh dear...I should have said Im a complete computor-phobe! From what you say (and from the links), this isn't a virus (so that's ok) but it is a program that reminds me to make back up files. I don't understand this: Does it mean I must burn some files onto CD or something? I'm really reticent about removing programs etc - I mean is this thing useful? Do I need it? What will happen if I remove it?

Click to expand...

It means nothing at all Deborah.........you certainly don't need to burn CD's or anything like that.And it's not useful.

If you can live with it then leave it if not try what i said.
You can always reverse it.It's not removing it my way........it's just stopping it from starting up.

Ok Mark, Ive done what you said and the program is now disabled. Have no idea what im doing though!!!! Thanks a lot for your help :loveme: