Broken colar/tripod foot (1 Viewer)

M

mosschops

Well-known member

• Apr 20, 2014

• #1

Hi. My scope blew over and the rotating collar has snapped across the foot right where the screw thread is. Does anybody know if this is a cheap and easy repair or not? Zeiss UK is closed till Tuesday.

Jason

 

M

mosschops

Well-known member

• Apr 21, 2014

• #2

mosschops said:

Hi. My scope blew over and the rotating collar has snapped across the foot right where the screw thread is. Does anybody know if this is a cheap and easy repair or not? Zeiss UK is closed till Tuesday.

Jason

Click to expand...

Sorry should have mentioned that its a 4 yr old diascope 65mm

 

M

mosschops

Well-known member

• Apr 24, 2014

• #3

I can't thank Gary at Zeiss UK enough for the tremendous customer service I have received. My scope was sent on Wednesday and I had a call from him Today to say it is fixed and I should have it back early next week, in time for my highlands trip in a fortnight. It really should have gone back to Germany but Gary had a spare part from another repair and I can't thank him enough.

Jason

 

D

Dave Williams

Well-known member

• Apr 25, 2014

• #4

Always nice to hear of outstanding service. Well done Gary and Zeiss.