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Tuesday 16th June 2009, 13:18
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#1 |
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Registered User
Join Date: Jun 2009
Location: Tacoma, WA
Posts: 3
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My waterproof binoculars (Audubon Equinox) has a foggy lens?
The left hand side of the binos are now 95% foggy, and there are noticable droplets of water inside the lens.
Is there any way to rid this fog in the inside? This is the opposite end of the eye-lens. Will a hairdryer work to somehow diffuse the moisture? I really need help with this. I'm scared. |
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Tuesday 16th June 2009, 14:26
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#2 |
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Registered User
Join Date: Jun 2007
Location: Klamath Basin, Oregon
Posts: 2,388
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Call Vortex. The Audubon line is discontinued, but is a Vortex product. They will fix it. You will be without them for as long as that takes, but no reason to be scared. Vortex has one of the best warranty/customer service polices/philosophy that exists in the optics industry.
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Steve "Do what you can, where you are, with what you have" Teddy Roosevelt. |
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Tuesday 16th June 2009, 14:32
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#3 |
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Opus Editor
Join Date: Mar 2004
Location: Portsmouth, Dominica
Posts: 12,881
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Blessthefall, welcome to Birdforum! Hope you will stick around and enjoy.
Niels |
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Thursday 18th June 2009, 16:53
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#4 |
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Registered User
Join Date: Nov 2004
Location: Tarraco,Iberian Peninsula
Posts: 1,402
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I dont think you should try to dry it with heat or any other means..It can actually cause harm to coatings ,armor ,etc...Just contact the manufacturer,(Vortex)and they will repair or,most likely, replace your binoculars.
Good luck |
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Friday 19th June 2009, 00:48
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#5 |
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Registered User
Join Date: Jun 2009
Location: Tacoma, WA
Posts: 3
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I just hope this is cost-free because a friend of mine lent me those binoculars. Because it is a lifetime warranty, and because the binocular is 'waterproof' yet it still leaked in water, does that make a good grounds for free repairs?
Thanks :-) |
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Friday 19th June 2009, 01:04
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#6 |
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Registered User
Join Date: Jun 2007
Location: Klamath Basin, Oregon
Posts: 2,388
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I have used Vortex warranty several times. They run the VIP warranty just exactly like they wrote it. Chances of being charged are next to zero. The warranty goes with the binocular, not with the original owner.
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Steve "Do what you can, where you are, with what you have" Teddy Roosevelt. Last edited by Steve C : Friday 19th June 2009 at 01:08. |
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Friday 19th June 2009, 02:31
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#7 |
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Registered User
Join Date: Jun 2009
Location: Tacoma, WA
Posts: 3
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Sorry to bother you all again (I am a prime birding/binocular noob), but Audubon is now part of Vortex, so Vortex will have zero problem accepting this bino, correct?
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Friday 19th June 2009, 02:47
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#8 |
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Registered User
Join Date: Jun 2007
Location: Klamath Basin, Oregon
Posts: 2,388
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Vortex Optics. 1-800-426-0048. Give them a call and find out for sure.
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Steve "Do what you can, where you are, with what you have" Teddy Roosevelt. |
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