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Saturday 28th April 2012, 01:48
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#2 | |
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Registered User
Join Date: Feb 2011
Location: Shanghai
Posts: 78
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Quote:
In China and other parts of the world, previously, there is a 30 year warranty, in the first 5 years, free labor and parts. The newest policy is a 10 years warranty, free laber and parts. I sent my dialyt 742 to zeiss for service by my dealer last month, I am still waiting for any possible repair cost quotation... |
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Saturday 28th April 2012, 04:33
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#3 |
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Registered User
Join Date: May 2007
Location: Los Alamos, NM
Posts: 1,588
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The Zeiss warranty is transferrable to another owner, if you sell it. You may need to contact Zeiss and inform them of the sale to make this official, but I'm not sure that's necessary.
Ron |
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Sunday 29th April 2012, 03:17
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#4 |
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Registered User
Join Date: Jul 2011
Location: Catskills, NY
Posts: 146
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Just sent in my older 15x60. See what happens.
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Sunday 29th April 2012, 07:09
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#5 | |
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Registered User
Join Date: Aug 2005
Location: NE Pennsylvania
Posts: 6,199
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Quote:
Bob |
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Sunday 29th April 2012, 19:15
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#7 |
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Registered Member
Join Date: Mar 2012
Location: None
Posts: 617
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I received a defective glass once- they replaced it very quickly, free of charge. Good service tends to get repeat business.
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Thursday 24th May 2012, 01:53
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#8 |
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Registered User
Join Date: Nov 2006
Location: New York
Posts: 1,862
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Zeiss USA service comment
Sent my 12 year old Zeiss 8x30 Classic in for service on May 11, because the hinge had gotten more sloppy than I wanted.
Just received it back, looks and feels pristine. Work order list: replaced the eye cups; lubricated focus and seals; tightened hinge; cleaned optics; reset focus and alignement. No charge. Very satisfactory performance. |
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