Join for FREE
It only takes a minute!
Magnifying the passion for nature. Zeiss Victory Harpia 95. New!

Welcome to BirdForum.
BirdForum is the net's largest birding community, dedicated to wild birds and birding, and is absolutely FREE! You are most welcome to register for an account, which allows you to take part in lively discussions in the forum, post your pictures in the gallery and more.

Reply
 
Thread Tools Rate Thread
Old Tuesday 9th May 2017, 09:32   #1
steph.661
Registered User

 
Join Date: Aug 2011
Location: vs
Posts: 7
ATX eyepiece button stuck!

Hi,
I have purchased an ATX-90 in 2012. Today, for the 1st time since my purchase, I have separated the modules to add the 1.7x extender. Unfortunately the button is now stuck inside. Definitively a weak point of this modular system. Any suggestions to release the button?
Thank you very much.
steph
Attached Thumbnails
Click image for larger version

Name:	IMG_7845.JPG
Views:	91
Size:	336.9 KB
ID:	626192  
steph.661 is offline  
Reply With Quote
Old Tuesday 9th May 2017, 14:41   #2
dipped
Registered User

 
Join Date: May 2004
Location: suffolk
Posts: 1,091
Hi Steph

Have you actually tried anything to shift it?. Did you get as far as trying to attach the extender - maybe if not and you did it would pop out? A touch of WD40 or penetrating/easing oil might do the the trick.
dipped is online now  
Reply With Quote
Old Wednesday 10th May 2017, 10:52   #3
steph.661
Registered User

 
Join Date: Aug 2011
Location: vs
Posts: 7
Thank you for your suggestions. Tried everything except with oil, I don't want to take the risk and void the warranty. Emailed Swarovki and they asked me to send the eyepiece to the factory.
steph.661 is offline  
Reply With Quote
Old Wednesday 10th May 2017, 12:08   #4
Aidan G. Kelly
Registered User

 
Join Date: Mar 2008
Location: Balbriggan
Posts: 16
Hi Steph,
Exact same thing happened my ATX a few years ago, and I had to get it sent to Swarovski for repair.
Aidan G. Kelly is offline  
Reply With Quote
Old Wednesday 10th May 2017, 12:20   #5
safaridreaming
Registered User

 
Join Date: Oct 2010
Location: Perth, Western Australia
Posts: 104
Can you try re-attaching the objective and eyepiece - when you twist them to lock, does this release the button by any chance?

I've never seen the ATX in person but i'm wondering if this button stays in when the eyepiece is NOT connected to an objective and releases once an objective is attached and triggers a release mechanism thus being locked in?

cheers
Jeelan
safaridreaming is offline  
Reply With Quote
Old Friday 12th May 2017, 14:05   #6
Binastro
Registered User

 
Join Date: Aug 2012
Location: S.England
Posts: 3,286
Would a magnet free it?
Binastro is online now  
Reply With Quote
Old Tuesday 16th May 2017, 00:49   #7
Jay Gamble
Registered User

 
Join Date: Apr 2007
Location: NH, USA
Posts: 29
My 2012 ATX 90 ep module had the button stick in 2014. SONA does not repair this issue, they have to send it to Austria for this repair with a 3 month turnaround.

A little over one year after getting it back, the bottom stuck again. Rather than be without my scope for another 3 months, I've been using a stuck button ATX ep module for the past two years, very frustrating. I will probably send it back again after spring migration is over. This issue has been a constant problem on my EP.

SONA recommended trying compressed air to free the button, but I've had no success with that.

Last edited by Jay Gamble : Tuesday 16th May 2017 at 01:08.
Jay Gamble is offline  
Reply With Quote
Old Sunday 4th June 2017, 23:50   #8
steph.661
Registered User

 
Join Date: Aug 2011
Location: vs
Posts: 7
Finally I have received the repaired eyepiece. Thank you Swarovski!
Click image for larger version

Name:	IMG_7878.JPG
Views:	96
Size:	784.2 KB
ID:	629571

Soon I will compare the ATX90+1.7Extender with ATS80HD+Televue Ethos 4.7mm (~98x magnification).

Right now I can say that the 120x magnification with the 1.7extender is impressive in daylight. I will soon test both scopes at night.
steph.661 is offline  
Reply With Quote
Old Thursday 9th November 2017, 19:55   #9
ed keeble
Registered User
 
ed keeble's Avatar

 
Join Date: May 2004
Location: suffolk
Posts: 3,004
Just to mention that I've got the same problem on my ATX, so if anyone sees this and knows of a practical fix I would love to hear.

I am behind the scope pretty much every day, so don't plan on sending it for repair until I am dragged off a non-birding holiday perhaps next spring and have a few weeks birding downtime.

It seems to work fine despite the problem, but requires a bit of care- I left a camera mounted on it this morning whilst I yomped after some Knot and the extra weight was enough to twist the ocular and off and drop it into the mud. My fault I guess and no harm done that tap water would not fix, but not ideal!
__________________
Ed K
ed keeble is offline  
Reply With Quote

BF Supporter 2006 2007 2008 2009 2010 2011 2012 2013 2014 Support BirdForum With A Donation

Old Thursday 9th November 2017, 21:29   #10
Egrets Ivadafew
Registered User

 
Join Date: Jul 2017
Location: Leicestershire
Posts: 128
Blog Entries: 2
I'm not familiar with the ATX, but...
Maybe a small rubber suction / sucker cup? Those that fix signs people hang in the backs of cars (baby on board), kiddies bow and arrow sucker, suckers that fix to glass. That type of thing. Might not work but at least it won't affect the warranty.
Egrets Ivadafew is offline  
Reply With Quote
Old Thursday 9th November 2017, 23:28   #11
mayoayo
Registered User
 
mayoayo's Avatar

 
Join Date: Nov 2004
Location: El Garraf
Posts: 2,124
That button ,when pressed ,has to push someplace in the mount to release the lock..Can you push back the lever/pin or whatever the button actuates on ?
If someone can post pictures of the eyepiece mount with the button pressed in and out, we might be able to see how it works...
mayoayo is offline  
Reply With Quote
Old Friday 10th November 2017, 06:41   #12
litebeam
Registered User
 
litebeam's Avatar

 
Join Date: Apr 2011
Location: Northwest U.S.
Posts: 415
Quote:
Originally Posted by mayoayo View Post
That button ,when pressed ,has to push someplace in the mount to release the lock..Can you push back the lever/pin or whatever the button actuates on ?
If someone can post pictures of the eyepiece mount with the button pressed in and out, we might be able to see how it works...
My thoughts as well....
litebeam is offline  
Reply With Quote
Old Friday 10th November 2017, 15:41   #13
Binastro
Registered User

 
Join Date: Aug 2012
Location: S.England
Posts: 3,286
Would a strong magnet work?
Binastro is online now  
Reply With Quote
Old Friday 10th November 2017, 16:51   #14
ed keeble
Registered User
 
ed keeble's Avatar

 
Join Date: May 2004
Location: suffolk
Posts: 3,004
Thanks for input- prompted by mayoayo I had a look into the other end of the thing- here's a couple of pics.

The three lugs on the lens slot into the matching three holes in the base of the eyepiece.

When you press down the black button (not pictured) on the eyepiece, the little metal tongue marked in red should lift up to allow the lug to be rotated into position. Then when you let go of the black button, the metal tongue drops back down, to stop the lug rotating out.

But in my case the black button is stuck in the pressed down position and the metal tongue is stuck in the up position, as pictured.

I think having seen it from this end I am probably stuck with the problem for now as anything which might drop the little metal tongue might leave me in a worse situation. I guess a blast of compressed air might do something if the problem is detritus of some sort, but there's always the worry that it might drive whatever it is deeper into the mechanism.
Attached Thumbnails
Click image for larger version

Name:	tab2.jpg
Views:	66
Size:	244.9 KB
ID:	645896  Click image for larger version

Name:	lugs2.jpg
Views:	62
Size:	143.1 KB
ID:	645897  
__________________
Ed K
ed keeble is offline  
Reply With Quote

BF Supporter 2006 2007 2008 2009 2010 2011 2012 2013 2014 Support BirdForum With A Donation

Old Friday 10th November 2017, 17:26   #15
kabsetz
Registered User

 
Join Date: Jun 2004
Location: Finland
Posts: 1,409
Ed,

The little metal tongue your arrow is pointing at is the bayonet spring, and is not part of the locking mechanism. The locking pin is the steel knob visible right next to the letter "m" in the word "made" (in austria), and seems to be stuck almost all the way in. I presume this can happen if one inadvertently twists the eyepiece part with enough force without pressing the release button at the same time, which could cause the pin to bend slightly. In my unit, the pin comes out about two millimeters when in the locked position, and goes in deeper than flush with the flange when I press the release button fully.

The corresponding locking hole in the objective unit you can see just to the left of the serial number in your second photo.

Hope this helps.

Kimmo
kabsetz is offline  
Reply With Quote
Old Friday 10th November 2017, 20:59   #16
ed keeble
Registered User
 
ed keeble's Avatar

 
Join Date: May 2004
Location: suffolk
Posts: 3,004
[quote=kabsetz;3641693]Ed,

The locking pin is the steel knob visible right next to the letter "m" in the word "made"

------

That is very helpful- I had forgotten about that pin as I haven't seen it for a while! Yes on close inspection it does seem to be a little bent and you may well be right about why. Personally (my fault I'm sure) I find fitting the eyepiece to objective on ATX quite clonky and so I may well have let the button go whilst lining things up.

It will still need to go for a repair, but good to know what is happening.
__________________
Ed K
ed keeble is offline  
Reply With Quote

BF Supporter 2006 2007 2008 2009 2010 2011 2012 2013 2014 Support BirdForum With A Donation

Old Saturday 11th November 2017, 18:37   #17
mayoayo
Registered User
 
mayoayo's Avatar

 
Join Date: Nov 2004
Location: El Garraf
Posts: 2,124
If it bent ,its a bad design,..we are talking cutting edge,state-o'theart imstruments,with Astronomic-yet-terrestrial price tags...but this aside..
Thanks Kimmo for the acclaration..I see the pin..it is true,it looks a bit bent ,or misaligned..i dont think you can bend this short piece,but ,if its sitting on a spring,it could have moved a bit sideways and sit crooked ,getting stuck in that position..I think pushing a bit on the pin with an instrument would not be a risky attempt to solve the situation..just dont use metal,,maybe the end of a ball pen!..press the button at the same time and you might see the pin pop out ...
Would not hurt to try

Last edited by mayoayo : Saturday 11th November 2017 at 18:39.
mayoayo is offline  
Reply With Quote
Old Sunday 12th November 2017, 11:11   #18
ed keeble
Registered User
 
ed keeble's Avatar

 
Join Date: May 2004
Location: suffolk
Posts: 3,004
Quote:
Originally Posted by mayoayo View Post
If it bent ,its a bad design,..we are talking cutting edge,state-o'theart imstruments,with Astronomic-yet-terrestrial price tags...but this aside..
Thanks Kimmo for the acclaration..I see the pin..it is true,it looks a bit bent ,or misaligned..i dont think you can bend this short piece,but ,if its sitting on a spring,it could have moved a bit sideways and sit crooked ,getting stuck in that position..I think pushing a bit on the pin with an instrument would not be a risky attempt to solve the situation..just dont use metal,,maybe the end of a ball pen!..press the button at the same time and you might see the pin pop out ...
Would not hurt to try
Thanks again- I have had a gentle prise at it with a not too vicious instrument, which frees it temporarily but it still catches its housing and sticks, so somewhere there is a bend or misalign that I should get fixed down the track.
__________________
Ed K
ed keeble is offline  
Reply With Quote

BF Supporter 2006 2007 2008 2009 2010 2011 2012 2013 2014 Support BirdForum With A Donation

Old Sunday 12th November 2017, 15:13   #19
forent
Registered User

 
Join Date: Sep 2008
Location: Europe
Posts: 83
Hmm. Given the fact that this sort of bayonet locking mechanism can be found in nearly every SLR/DSLR around the globe, normally working problem-free for years or even decades, it seems that Swarovski should not be too proud of its specific implementation.
forent is offline  
Reply With Quote
Old Sunday 12th November 2017, 19:39   #20
Gijs van Ginkel
Registered User

 
Join Date: Jan 2010
Location: utrecht
Posts: 1,197
forent post 13,
One problem and you draw conclusions as if it was an investigation of 1000 or more ATX telescopes? Seems a little bit too hasty.
Gijs van Ginkel
Gijs van Ginkel is offline  
Reply With Quote
Old Monday 13th November 2017, 08:18   #21
mayoayo
Registered User
 
mayoayo's Avatar

 
Join Date: Nov 2004
Location: El Garraf
Posts: 2,124
Gijs van Ginkel
Only in this thread four owners of the Atx system are sharing the same problem with their eyepiece modules..I can imagine how frustrating must be to buy such an excellent scope and see it develop a faulty bayonet.
mayoayo is offline  
Reply With Quote
Old Monday 13th November 2017, 08:38   #22
Gijs van Ginkel
Registered User

 
Join Date: Jan 2010
Location: utrecht
Posts: 1,197
Mayoayo, post 21
When we moved to the USA some years ago we decided to buy a new car since we had to move from a university in Michigan to Stanford in California. Our choice was a Dodge Ram 4-wheel drive. Already in Michigan we noticed something strange when drive longer distances. Investigation of the problem showed a rather severe problem with the rear axis. It was replaced in California and functioned well after replacement. Does that mean that all Dodge cars, which did cost us quite a bit more than a new telescope, are not to be trusted? I do not think so. We used the car for quite a time without trouble.
The problems with the ATX can have different causes:
-a- it is a problem of the construction
-b- the construction is not proof to frequent use
-c- users are not using it in a careful way
Whatever is the case one can be sure that Swarovski will solve the case and it most probably will not costs a penny to the user, that can not be said from every company.
Gijs van Ginkel
Gijs van Ginkel is offline  
Reply With Quote
Old Monday 13th November 2017, 09:36   #23
Egrets Ivadafew
Registered User

 
Join Date: Jul 2017
Location: Leicestershire
Posts: 128
Blog Entries: 2
I'm sorry but if buyers of the ATX system are paying thousands of pounds for equipment that is supposedly designed for rugged, all weather, all temperature, outside use, then a construction fault or frequent use or users not being careful are not excuses. These scopes are supposed to be the best of the best.
Egrets Ivadafew is offline  
Reply With Quote
Old Monday 13th November 2017, 09:47   #24
Gijs van Ginkel
Registered User

 
Join Date: Jan 2010
Location: utrecht
Posts: 1,197
Egrets post 23,
That was also our expectation for the Dodge Ram 4-wheel drive we bought, but we were disappointed. life is hard.
Fortunately we from Birdforum are 100% perfect.
Gijs van Ginkel
Gijs van Ginkel is offline  
Reply With Quote
Old Monday 13th November 2017, 10:48   #25
Egrets Ivadafew
Registered User

 
Join Date: Jul 2017
Location: Leicestershire
Posts: 128
Blog Entries: 2
Egrets Ivadafew is offline  
Reply With Quote
Advertisement
Reply


Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Pushed the button keeny Kowa 24 Monday 15th February 2016 17:48
Back button on BF & GF d.steeley Computers, Birding Software And The Internet 3 Wednesday 20th May 2009 00:21
IE 7 where has the browse button gone? SueBryan Computers, Birding Software And The Internet 9 Saturday 31st March 2007 15:38

{googleads}

Fatbirder's Top 1000 Birding Websites

Help support BirdForum

Page generated in 0.18541789 seconds with 35 queries
All times are GMT. The time now is 23:14.