Join for FREE
It only takes a minute!
Magnifying the passion for nature. Zeiss Victory Harpia 95. New!

Welcome to BirdForum.
BirdForum is the net's largest birding community, dedicated to wild birds and birding, and is absolutely FREE! You are most welcome to register for an account, which allows you to take part in lively discussions in the forum, post your pictures in the gallery and more.

Reply
 
Thread Tools Rate Thread
Old Tuesday 19th September 2017, 18:14   #1
Upland
Registered User

 
Join Date: Feb 2016
Location: Bozeman, MT
Posts: 58
GPO Quality/Customer Service

Hi all. Since my last thread got off topic (totally my fault btw) I wanted to reiterate and expand on my experience with GPO.

First off the quality of the Passions I received was excellent all the way around. The focusing wheel was flawless and the best I've experienced in my search. The optics were great as well and certainly as good as anything I've tried in this price range. While the eyecups didn't work for me because of length they were again the best I've found and indeed are better than many on the alphas I've checked out just for fun at some local stores (btw I'm always up front with the sales people about this but they always seem to jump at a chance to go outside for awhile). Since so many people are happy with Conquests which also have shorter eyecups I think anyone looking for a great bino in this price range will be extremely happy with these!

I also wanted to expand on my experience with GPO on the customer service level. When I ordered them I had a chance to chat with Mike Jenson and he was a wealth of knowledge and a true gentleman. As noted before the Passions were shipped on the same day of my order. When I unfortunately felt the need to return them my refund was issued the same day. This is great customer service!

In summation I would say GPO is a great company with quality products and I think they will be very successful. And last but not least thanks to those who have encouraged me to keep posting. I appreciate your comments and messages. I've decided to thicken my skin a little and maybe even have some fun with the negative posters who should really get a life outside of these forumsI think they would better served getting outside with their binos!
Upland is offline  
Reply With Quote
Old Tuesday 19th September 2017, 18:35   #2
chill6x6
Registered User
 
chill6x6's Avatar

 
Join Date: Feb 2015
Location: Alabama
Posts: 834
Great post! Good to hear about GPOs sales/return policies and the way they handle it. You know to do RETURNS the right way speaks volumes about the business practices of a company. Sounds as if GPO is certainly doing all the right things...

Don't be a stranger on the board!
__________________
Chuck
chill6x6 is offline  
Reply With Quote

BF Supporter 2017 Support BirdForum With A Donation

Old Tuesday 19th September 2017, 19:52   #3
Troubador
Registered User
 
Troubador's Avatar

 
Join Date: May 2012
Location: Sheffield
Posts: 6,198
Thanks for keeping us up to date with your experiences of GPO. And as Chuck says, keep coming back, you are welcome here.

Lee
Troubador is offline  
Reply With Quote
Advertisement
Reply


Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
ED4 and Horrible customer service kramer588 Zen Ray 22 Thursday 12th January 2017 14:24
zen ray customer service crowinghen Zen Ray 21 Sunday 31st January 2016 03:00
ZR Customer Service paul2013 Zen Ray 7 Monday 3rd March 2014 14:43
Disappointment about Bushnell customer service and quality control zeissist Bushnell - Bausch & Lomb 8 Wednesday 1st January 2014 17:06



Fatbirder's Top 1000 Birding Websites

Help support BirdForum

Page generated in 0.12330890 seconds with 12 queries
All times are GMT. The time now is 02:10.