|
|
|
|
|
|
Welcome to BirdForum. |
|
|
Thread Tools | Rate Thread |
Monday 25th September 2006, 10:48
|
#1 |
|
Sandra
Join Date: Jun 2005
Location: Ireland
Posts: 304
|
Faulty Hawke scope - excellent service from Deben
Credit where credit is due! I bought a Hawke Endurance 23-70x70 scope back in May from Opticswarehouse. The scope was excellent for its price but over the last week or two I noticed that when I would zoom in it wouldn't focus properly. Opticswarehouse instructed me to send it back to Deben, the manufacturers, so I posted it off last Tuesday, 19th Sept. On Thursday Deben rang me to say they had checked my scope out and had sent me out a brand new one, which I received today. Have to say I thought to have the whole transaction completed within a week was remarkable, particularly as I am in Ireland. I will be watching my new scope very closely over the next few months in case there is any deterioration again, I don't know what caused the fault. Anybody else have any problems with a Hawke scope? Hopefully it was a one off.
Last edited by ardnasx1 : Monday 25th September 2006 at 10:51. |
|
|
|
Tuesday 14th November 2006, 20:05
|
#2 |
|
Registered User
|
Thats really good to hear. I've just ordered an Endurance 20-60x60, and its always good to know that I'll be looked after.
|
|
|
|
| Advertisement |
|
| Thread Tools | |
| Rate This Thread | |
|
|
Similar Threads
|
||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Fujinon Spotting Scopes | jbissell | Spotting Scopes & tripod/heads | 7 | Sunday 20th April 2008 03:19 |
| Looking for a scope | Jupe | Spotting Scopes & tripod/heads | 19 | Tuesday 2nd November 2004 18:10 |
| Scope or binoculars, but not both - new birder is perplexed. | Milo | Birds & Birding | 25 | Friday 27th August 2004 15:11 |
| Help choosing my new scope | mickporter | Nikon | 49 | Monday 19th April 2004 17:36 |
| Excellent Service! | jpoyner | Nikon | 1 | Saturday 20th March 2004 22:48 |
