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Recent content by scott63

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    Zen Ray FB

    I think ZR going under is a real shame. At one time they were providing a really excellent product for the price, and were my first "expensive" binocular. They were so FAR above and beyond what I had been using for decades, that I ended up with 2 other models made by them. When the CS took such...
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    Zen Ray FB

    I can't find their FB page anymore, must have deleted it. Not that they monitored it or kept it updated, way to go ZR....smh
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    What to buy when you're done with ZenRay?

    CG, I get where you're coming from, but the fact is that the Chinese are perfectly capable of manufacturing optics to whatever standard the contract specifies, and I'm sure they charge accordingly. The problem is when the contracting company doesn't closely monitor the product being produced to...
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    What to buy when you're done with ZenRay?

    Thanks for the info Bruce, I will check the Bushnell out, Scott
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    What to buy when you're done with ZenRay?

    Chosun, maybe read my and the other posts on CS, because I doubt a retailer is going to be real excited about doing an exchange or "repair" if you have a problem on a lifetime guaranteed product a year, two or three after purchase. These people(ZR Staff/Management) can't even be bothered to post...
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    What to buy when you're done with ZenRay?

    There has to be more than just the Nikons?
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    What to buy when you're done with ZenRay?

    Thanks, I'll give those a look
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    What to buy when you're done with ZenRay?

    So what brands of bins would you buy again over ZenRay? I've read/heard good things about some of the Cabelas branded optics, Zeiss Terra, and Vortex. Vortex seems to have the customer service model other companies should be striving for. Wasn't super excited about the Vortex lower end bins, the...
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    Why isn't Zen Ray fixing customer service?

    I've been very happy with my purchases, in fact I love my bins. However, I made some suggestions to the lady that responded with my comments via pm, namely getting someone to respond to their own FB page and re-establishing a presence on a couple forums. Those modest, easy to complete...
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    Why isn't Zen Ray fixing customer service?

    Apparently even 1k dollar Nikons aren't immune to problems..... Not sure about CS since it seems they were purchased and returned (2 pair, same problem) at Cabelas. But this is a free market and bad reviews travel fast, I hope ZR turns it around as I've been very happy with my 3 purchases, which...
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    Why isn't Zen Ray fixing customer service?

    I've been happy enough with my purchases that I will give them some time to come around before I write them off. Your experience doesn't seem bad at all. If I'm reading correctly, ZR CS shouldn't have asked you for money, but quickly agreed to send you another pair of bins with no charge that...
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    Why isn't Zen Ray fixing customer service?

    I wanted to let people know that Jennifer from Zen Ray did write back about the concerns I listed here. I went into even more specifics with her, and encouraged her to check their FB page more often and to visit this and other optics forums. I really do hope they get someone into the customer...
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    Why isn't Zen Ray fixing customer service?

    I sent them a pm on FB several days ago, but apparently they don't check it often. Very disappointing considering how much I like the product. Oh well I guess thats why some companies succeed and others fail....
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    Why isn't Zen Ray fixing customer service?

    Their most recent post on FB is from 8 months ago! apparently they are not paying much attention to their page..... I did send them a PM.
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    Why isn't Zen Ray fixing customer service?

    I have purchased 3 different bins from Zen-Ray, and I've been extremely happy with them. So much so, that I have recommended them to at least a dozen people, and I know for a fact 3 people that have purchased their products. One of those who purchased from Zen-Ray several years ago had a...
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