Glasgow accent? Spoke to Joe on the Viking stand last Birdfair. He worked with Dougie Biggart (RIP) for many years and didn't seem too sure about the move to rural Suffolk.
Glad to hear the MDs are still getting some milage and Viking are doing a good job. Weren't the eye cups a bit wobbly...
Viking moved their service facility down to Suffolk over the summer and I suggest you give them a call first. Hopefully it's a trivial repair that you might even be able to do yourself. I think Jo is the person you need to speak to. 01986 875315