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  1. C

    Warning For Potential Zen Ray Buyers!!!

    As always there are 2 VERY different sides to this story. You offered a "Loaner" while I fight with Fedex to try and retrieve the Bins I can actually keep. You offer 3 solutions, until you returned my message and talked with me: - First You also stated in the first email that there is $100 of...
  2. C

    Warning For Potential Zen Ray Buyers!!!

    Looks like the tide is changing!!!! WOOHOOOO! Got a call from Charles and seems like he is on it. Will update as things progress!
  3. C

    Warning For Potential Zen Ray Buyers!!!

    How have I jumped to conclusions? I made ZR aware of what happened and got told tough luck. They have zero intentions of helping me. My only recourse at this time is through FedEx or PayPal. ZEN RAY is not working on a solution. I repeat, I'm not waiting on Zen Ray to come up with a solution to...
  4. C

    Warning For Potential Zen Ray Buyers!!!

    Sounds like you went through a similar thing as me, and demanded another pair of glasses be sent. So where am I going wrong? Also feels like your insinuating I am dishonest:C. Why would i need a second pair of the exact same bins? This also proves my point of needing insurance, and signature...
  5. C

    Warning For Potential Zen Ray Buyers!!!

    I have fedex running a trace right now, and have a claim filed with them. I also have opened a dispute with paypal. I also have 2 voice mails I to zen ray. They have gone quiet. I understand things get lost in transit. My beef is they took zero precautions like insurance, or signature...
  6. C

    Warning For Potential Zen Ray Buyers!!!

    Fedex says they were delivered, just not sure if it was dropped off at the right address. It is beside the point, whether or not you feel its a goodwill gesture or not. I did not receive a product that I payed for. It is not up to the shipper to make that right, it is the responsibility of...
  7. C

    Warning For Potential Zen Ray Buyers!!!

    Well according to the link posted above, a buyers contract is not with the shipper, but with the Seller. I shouldn't have to be the one fighting with FedEx over freight issues as they set up shipping and chose the shipper. As the shipper, they are responsible for the product until it reaches...
  8. C

    Warning For Potential Zen Ray Buyers!!!

    Thanks for the tips everyone. I have a call into Fedex Right now and they are working on it, or so they say. I also opened a dispute on PayPal which looks like it is going to turn into a claim when the timer runs out on the 10th. Its crazy not to ship insured. It not only protects the buyer...
  9. C

    Newbie From SLC

    Hey everyone, New guy here, not so much of a bird watcher, but here for your guys vast experience in optics! There seems to be a wealth of knowledge here and I'm excited to learn. Thanks!
  10. C

    Warning For Potential Zen Ray Buyers!!!

    I hate to be that guy, this being my first post, But lurking here is mainly what convinced me to purchase some Zen Ray Prime's. Thought i Would share my experience about how im feeling ripped off. Earlier in the week, I made my purchase of some demo Primes and was very excited to receive...
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