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  1. Troubador

    Interview with Zeiss Head of Repairs and Servicing

    You are welcome Lee
  2. Troubador

    Interview with Zeiss Head of Repairs and Servicing

    Thanks Jerry and while some repairs are going back to Germany at the moment, HerrCramer made it very clear this is not the long-term plan. Lee
  3. Troubador

    Interview with Zeiss Head of Repairs and Servicing

    The closure of Virginia and the move to NY was part of a gradual world-wide integration of Sports Optics into the Consumer Products Group. It has happened in the UK and as we have seen on Birdforum it has happened in Germany and of course it happened inthe States. NY did have servicing...
  4. Troubador

    Interview with Zeiss Head of Repairs and Servicing

    A new and in-depth interview on the changes taking place within Zeiss Customer Service can be found at: https://www.birdforum.net/showthread.php?p=3906351#post3906351 Lee
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