Originally Posted by Sancho
Thanks Perry, someone I know here in Ireland had a similar experience recently with Kay. As you said, they had a great reputation, so I imagine there´s "Trouble at ´Mill". I hope everyone there is well, my measly adapter is not an issue compared to business, health or other issues that might be causing problems at the company.
I wouldn't say it wasn't an issue, if they've taken money for an order they have an obligation to fulfil it - you are far too kind and understanding! What ever the reason a little bit of communication and good customer service wouldn't go amiss anyway. Keep chasing them, and if you can see if you can stop/recall the payment.