Good morning guys. Still waiting for my replacement pair to be sent back but Canon need to verify that my pair is as bad as I say it is. The supplier is saying that the new pair they have on the shelf is likely to disappoint me as the focusing is not as smooth and light as mine were when returned a few days ago.
To recap, mine when first supplied in March this year were silky smooth with no feeling of subdued click stops at irregular intervals. After four months suddenly they changed to being stiffer and notchy. I sent them back and they were returned to Canon service here in the UK. On their return they were just the same as regards to the focusing but in addition had a major problem with the IS which was only partially working.
Over the next few days they went from being a bit notchy and a bit stiff to beautifully smooth even if just picked up through a day to check without being used. Then within a day or so there was the episode when I took them outside the house to watch a Spitfire flying overhead and the focus locked up solid and when more pressure was applied it suddenly freed up with the feeling that a screw had been jammed in the internals. Straight away the focus returned to how it was when new but for a minute or so there was a rattling sound from within! They remained silky smooth but I was concerned by what had happened and obviously was not happy that the IS was faulty and requested a brand new pair.
Now the real issue is that the supplier says that the smoothness of this model is very variable from specimen to specimen and I may have to wait a time for a smooth one to turn up. This seems odd that there can be such a difference between the same model of 10x42 binoculars. Poor manufacturing control?
The supplier tell me that some people like a notchy stiffer focus control and seem a bit surprised that I like it smooth and light. What are the thoughts of members on this issue please?
Many thanks, Richard
To recap, mine when first supplied in March this year were silky smooth with no feeling of subdued click stops at irregular intervals. After four months suddenly they changed to being stiffer and notchy. I sent them back and they were returned to Canon service here in the UK. On their return they were just the same as regards to the focusing but in addition had a major problem with the IS which was only partially working.
Over the next few days they went from being a bit notchy and a bit stiff to beautifully smooth even if just picked up through a day to check without being used. Then within a day or so there was the episode when I took them outside the house to watch a Spitfire flying overhead and the focus locked up solid and when more pressure was applied it suddenly freed up with the feeling that a screw had been jammed in the internals. Straight away the focus returned to how it was when new but for a minute or so there was a rattling sound from within! They remained silky smooth but I was concerned by what had happened and obviously was not happy that the IS was faulty and requested a brand new pair.
Now the real issue is that the supplier says that the smoothness of this model is very variable from specimen to specimen and I may have to wait a time for a smooth one to turn up. This seems odd that there can be such a difference between the same model of 10x42 binoculars. Poor manufacturing control?
The supplier tell me that some people like a notchy stiffer focus control and seem a bit surprised that I like it smooth and light. What are the thoughts of members on this issue please?
Many thanks, Richard
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