I would love to tour the Swaro plant like some have.
The story above is true, and credit likely goes to Gail Fisher who for many years has headed the repair department at SONA. Here's a link to that story:
http://juliezickefoose.blogspot.com/2008/08/swarovski-optik.html
I always enjoy watching Ben Lizda's (of Eagle Optics) video from 2013 of a little visit to SONA's headquarters. While certainly there are some
slightly staged scenes here (likely just for the video's production continuity) I also get the feeling everyone involved (Dean, Gail, Clay, Mr. Wannenmacher) is genuinely friendly and receptive. I've met Ben and Clay and I was immediately impressed with both of them. GRANTED, they work in sales and marketing/communication respectively (so you might say it's their "job" to be friendly), but they are stand up guys.
Gail is featured in this video also:
https://www.youtube.com/watch?v=y42S4nhHbt0