GrandNagus50
Active member
This person who got the new eyecups apparently sent his binoculars in for service, something I am reluctant to do unless and until the old ones become completely unusable. I emailed Nikon and here is their answer:I agree the HG is a mid range glass, if that compared to the SE, so I would say no. What I can tell you is that I bought an SE 10X42 earlier this year and the previous owner had sent his in for new eyecups in early 2018, they have the parts make no mistake, it really depends who you speak with. Anyhow, his SEs 10X42 were sent back good as new. Try e-mailing to Nikon list the part # and say they are for an old superior E 10X42 binocular, see what happens.
Andy W.
Response from Timothy W.
That part is not available.
All eye cup repairs must come in to service. This will be covered under the warranty. You do not need the sales receipt or warranty card.
For Nikon Service information, please see:
Title: How do I get my Nikon product serviced?
URL: https://repair.nikonusa.com/en/ProductEntry
Sigh. Like I said, Nikon is not going to get a lot of points with me for its customer service. When I needed some rubber objective cover replacements on a much cheaper pair of Bushnell binoculars a few years ago, Bushnell threw several replacements in an envelope and I received them in a few days.