Let us know how it turns out, I have the same (or similar) problem on my 824. Something (prism?) is loose but falls in the correct place if I have it with the focuser up, not too big a problem on a straight scope though. Have to give it a hit sometimes to get it correct, a bit nerve wrecking.
A complication is that the repair guy had to glue it shut the last time it was in, since the back was cracked and no spares are available
Not sure if it's openable again...
//Björn