'Browser Defender Has Encountered Critical Error' (1 Viewer)

Hi,

I was browsing on internet explorer earlier and I suddenly got a message saying 'Browser Defender has encountered a critical error' and something like if I will be able to keep using the internet but parts of browser defender will be unavailable. It gives me the option to send information about the problem to help improve the defender and no matter how many times I clicked 'no' it just kept on coming back. After a Ctrl+Alt+Del ending internet explorer it finally stopped. I hear it has something to do with Spyware Doctor, which I do have installed, but not running scans. I have been running the full scan on BT NetProtect Plus most days and it hasn't picked up anything.

Any help much appreciated. I'm interested to know what playing up and why. :t:

Hi Billy,

The only reference to this problem in the PCTools forum suggests

please uninstall, make sure that \program Files\Spyware Doctor folder is deleted.

Re-boot

Re-install.

Click to expand...

I'd go several steps further (McAfee supplies the BT NetProtect Plus, it might be a big player but it doesn't seem to do a great job) and uninstall both of them and install a different combination of tools that are likely to be more efficient.

My suggestions are Microsoft Security Essentials (you can also run Avast! alongide this safely), Privatefirewall and SpywareBlaster (you could add Malwarebytes Antimalware to this list but you'd need to modify MSE slightly first).

An extra layer of protection could be provided by using OpenDNS filtering to your connection.

There are other free options and alternatives, depending on your requirements, internet usage and operating system.

Chhers,

Andy.