Windows 7 / Firefox (1 Viewer)

Andy Adcock

Worst person on Birdforum

• Jan 31, 2020

• #1

I'm having some issues with my computer on which I still run W7 and mainly use Firefox.

Two recent glitches are occuring with no end in sight to either and I don't know which of the above to blame if either.

1. I can't access my e-mail provider through Firfox at all but can on Chrome so that suggests Firefox.

2. Buying some books yesterday and the site (which I use often) will not recognise my bank card number as a valid, rejecting it after the very first digit. Ended up having to make a phone call to buy the books.

Anyone got any idea?

 

njlarsen

Gallery Moderator

Opus Editor

Supporter

• Jan 31, 2020

• #2

For the first of these, firefox routinely rejects sites that have insufficient security (for example expired security certificate or use of http instead of HTTPS) if it is a site that demands (or even if it just allows) a login. I have observed that Chrome is less strict with such security issues.

The second can have had a glitch in how they contact the bank for authorization.

Of course, my guesses can be wrong on both accounts
Niels

 

Andy Adcock

Worst person on Birdforum

• Jan 31, 2020

• #3

njlarsen said:

For the first of these, firefox routinely rejects sites that have insufficient security (for example expired security certificate or use of http instead of HTTPS) if it is a site that demands (or even if it just allows) a login. I have observed that Chrome is less strict with such security issues.

The second can have had a glitch in how they contact the bank for authorization.

Of course, my guesses can be wrong on both accounts
Niels

Click to expand...

Thanks Niels,
I can log in to my account which holds mobile phone and tv cable accounts but e-mail just won't load.

The book company, well I just can't understand what's happening there, nothing to do with contacting the bank I don't think, it never gets that far. From the moment I enter the first digit of 16, it's rejected as an invalid card number?

 

delia todd

If I said the wrong thing it was a Senior Moment

Staff member

Opus Editor

Supporter

• Jan 31, 2020

• #4

You could try the Firefox Support forum: https://support.mozilla.org/en-US/questions/firefox

or there's also a Community forum for Firefox: https://support.mozilla.org/en-US/kb/get-community-support

Hope you manage to get it sorted Andy.

 

Andy Adcock

Worst person on Birdforum

• Feb 1, 2020

• #5

Thanks Delia,
I suspect it will right itself wehn I eventually yield and download W10.

 

D

dminor

Registered User

• Feb 2, 2020

• #6

Hi Andy,

I suggest reporting any problems you see with a site working on Chrome and not on Firefox to https://webcompat.com/. There is a group within Mozilla that investigates problems like this and tries to determine if the problem is with Firefox or the site itself. If the latter, they will attempt to contact the site and get them to fix things. I work for Mozilla, but not on web compatibility, so I can't help directly. Thanks for using Firefox!

Dan

 

Andy Adcock

Worst person on Birdforum

• Feb 2, 2020

• #7

Will do, many thanks Dan.

Edit: Wants me to create an account, can't be arsed mate, very annoying when a simple task requires creation of an account and log-in.

The 'anonymous reporting' action is disabled it says, I will report this issue if that function is reinstated.

 

Last edited: Feb 2, 2020

B

Bubbs

Well-known member

• Feb 2, 2020

• #8

Buy an iPad Andy ;-))

 

S

stanacko

Well-known member

• Feb 2, 2020

• #9

Bubbs said:

Buy an iPad Andy ;-))

Click to expand...

Couldn't agree more

 

Andy Adcock

Worst person on Birdforum

• Feb 3, 2020

• #10

Bubbs said:

Buy an iPad Andy ;-))

Click to expand...

Won't buy anything from Apple again after they discontinued support and repair for my 180gb ipod without providing an adequate substitute and forgive my ignorance, but how would buying an ipad solve my problem?

 

D

dminor

Registered User

• Feb 5, 2020

• #11

andyadcock said:

Will do, many thanks Dan.

Edit: Wants me to create an account, can't be arsed mate, very annoying when a simple task requires creation of an account and log-in.

The 'anonymous reporting' action is disabled it says, I will report this issue if that function is reinstated.

Click to expand...

Oh sorry, I didn't realize that. The last time I used it, 'anonymous reporting' was still working.