AVG Free removal (1 Viewer)

A

Anthony Martin

Well-known member

• May 7, 2009

• #1

Hello

I am trying to remove AVG Free in order to install Virgin's own free software but no matter how I try to do it, through Virgin's install or through the control panel, an error message appears saying it cannot complete and to contact AVG support.
I can get no joy through this route and am at present stuck in a loop where every time the computer is switched on, the Virgin program tries to install only to be stopped again when it cannot Uninstall the AVG.
Any ideas please?

Thanks

Anthony

 

D

dipped

Well-known member

• May 7, 2009

• #2

Hi Anthony

So control panel, add/remove programs doesn't work?

You could do a search for the individual AVG files and then manually delete them.

Or a rather drastic solution is a complete system re-installation after saving any precious files.

Nev

 

D

dipped

Well-known member

• May 7, 2009

• #3

Also what about Start>programs>avg uninstall?

Nev

 

H

Howard_Hopkinso

Malware Removal

• May 8, 2009

• #4

Try running the AVG Removal tool and see if that helps.

In my opinion, you'd be better off not installing the Virgin security programme. It's a bit of a resource hog and isn't that good.

Better would be to use either the free Avast or Avira.

 

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d.steeley

Well-known member

• May 8, 2009

• #5

Hi AM, Howards suggestion is the best one to follow. I had a similat problem with AVG and even after using uninstall, add or remove, and manually picking off files related to AVG there was still some of there stuff left on the hard drive. The removal tool sorted that out in no time.

Dave

 

Hawkmoon

Member

• May 15, 2009

• #6

Make sure that you have disabled AVG before you try to delete it as the resident guard will still be running.
Best way to do this is Ctrl, Alt, Delete, then go to task manager, select the processes tab, find AVG, right click and stop process tree. This will disable all AVG processes. you should then be fit to delete.

As in previous post, I would shy away from Virgins Safeguard as it really does compromise performance.

Hawkmoon

 

Andrew Rowlands

Well-known member

• May 15, 2009

• #7

Hi Anthony,

If you're still having problems with this try removing AVG from Windows Safe Mode, AVG seems to lock registry entries that it uses, even when you've manually stopped all processes related to it.

Agree with Howard, Avast or Avira are better options now.

Good luck,

Andy.

 

lmans66

Out Birding....

Supporter

• May 16, 2009

• #8

I have used AVG for years and have not had any issues with it...why the change?