Pacci
Member
Hello to all the members. I've spent a lot of time alone as a reader, this is my first intervention writing.
Recently, I have purchased two new units of the Vortex Diamondback HD 8x28 (the latest version released in 2018). I bought two units, one for me and one for my sister. As I mentioned before, the binoculars are new, their boxes were sealed with a factory plastic.
The binoculars are great, they look very well built for their price, and optically they have a very good performance.
The problem I have is with the focus wheel, although mechanically it seems to work well, it turns well, but when it turns it makes a small annoying noise, something like: "crik-crik-crik". This happens with both binoculars, exactly the same.
Any suggestions? Does the same thing happen to someone else? It seems to be an endemic problem of this binocular model since I have two units and both with the same problem, this leads me to think that if I ask for a change, I would most likely have the same problem in the replacement units.
Thank you for reading. I hope you can help me.
Recently, I have purchased two new units of the Vortex Diamondback HD 8x28 (the latest version released in 2018). I bought two units, one for me and one for my sister. As I mentioned before, the binoculars are new, their boxes were sealed with a factory plastic.
The binoculars are great, they look very well built for their price, and optically they have a very good performance.
The problem I have is with the focus wheel, although mechanically it seems to work well, it turns well, but when it turns it makes a small annoying noise, something like: "crik-crik-crik". This happens with both binoculars, exactly the same.
Any suggestions? Does the same thing happen to someone else? It seems to be an endemic problem of this binocular model since I have two units and both with the same problem, this leads me to think that if I ask for a change, I would most likely have the same problem in the replacement units.
Thank you for reading. I hope you can help me.