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Lufthansa and Alitalia - fees

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Old Monday 29th June 2020, 10:48   #1
Sittelle
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Lufthansa and Alitalia - fees

I'm trying to find out the costs involved for changing flights with Lufthansa and Alitalia. If anyone has had to do this with either airlines, any info on the fees would be greatly appreciated (this is for a birding trip obviously so I hope it's okay that I ask this and that it's in the correct forum).

Many thanks
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Old Monday 29th June 2020, 11:25   #2
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this is totally dependent on your type of ticket (flexible, economy,...), and your ticket provider (where you booked your ticket). The provider should be able to give you the correct information.
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Old Monday 29th June 2020, 12:44   #3
Sittelle
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Thank you: the three economy options (promo, classic, and classic plus) with Alitalia state 'booking change at a fee', with economy flex offering free booking changes: Swiss Airlines state more or less the same, but I'll contact the providers like you said. Lufthansa I've just discovered charge 150 for all economy light, basic, and basic plus.
Thanks again
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Old Monday 29th June 2020, 19:09   #4
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Isn't Alitalia bankrupt? It went bankrupt at least once, and used this excuse not to refund my delayed air ticket and lost luggage.
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Old Monday 29th June 2020, 19:26   #5
temmie
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normally your booking fees will be lower if you paid for a classic ticket than, let's say, a promo.
I once paid 250 euro to book a flight one day earlier, and once 200 euro to book 2 days earlier than booked when I bought the ticket. Both times at the airport at the counter.

I also rebooked for free on some flights, either because I had a flexible ticket, or because the flight was cancelled (obvious reason to get a free change), or because I could cancel the ticket for next to nothing and book another one.
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Old Monday 13th July 2020, 11:24   #6
Sittelle
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Ok I understand, thanks for the gen, much appreciated
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Old Monday 13th July 2020, 18:04   #7
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If you book with e.g Skyscanner, you may as well buy a new ticket by the time they levy their various fees.

Always best to book direct with the airline, it usually provides far more flexibility. Booking with a third party agent, often means that tickets are not changeable at all.
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Old Friday 17th July 2020, 09:42   #8
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100% agree
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Old Sunday 19th July 2020, 01:08   #9
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Another important issue: are you changing because they cancelled the flight or for other reasons? there are EU rules about airlines having to refund if they are the culprits.

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Old Sunday 19th July 2020, 10:36   #10
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Quote:
Originally Posted by njlarsen View Post
Another important issue: are you changing because they cancelled the flight or for other reasons? there are EU rules about airlines having to refund if they are the culprits.

Niels
This may prove more complicated if not booked direct with the airline.

Really not sure in the case of using an agent, who your contract would be with, them or the airline?
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Old Tuesday 1st September 2020, 09:38   #11
Sittelle
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I haven't changed (yet) - I booked a flight for January 2021 so I wanted to get an idea of the fees incase I would have to change if (when?) covid is still prevalent.
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