Something strange is going on here and I'd like to do a quick check for any malware that may be present.
Please do the following and post the log files.
Download Malwarebytes' Anti-Malware, or MBAM, from the following location and save it to your desktop:
Malwarebytes' Anti-Malware Download Link
Once downloaded, close all programs and Windows on your computer, including this one.
Double-click on the icon on your desktop named mbam-setup.exe. This will start the installation of MBAM onto your computer.
When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware checked. Then click on the Finish button. If MalwareBytes' prompts you to reboot, please do not do so.
MBAM will now automatically start and you will see a message stating that you should update the program before performing a scan. As MBAM will automatically update itself after the install, you can press the OK button to close that box.
On the Scanner tab, make sure the quick scan option is selected and then click on the Scan button to start scanning your computer.
MBAM will now start scanning your computer for malware.
When the scan is finished a message box will appear.
You should click on the
OK button to close the message box.
You will now be back at the main Scanner screen. At this point you should click on the
Show Results button.
A screen displaying all the malware that the program found will be shown.
You should now click on the
Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so.
When completed, a log will open in Notepad. Please attach that log into your next reply.
Make sure you have the LATEST version of HJT (currently 2.0.0.2) from HERE.
Double-click on the file you just downloaded.
Click on the "
Install" button to install.
It will by default install to the directory -
C:\Program Files\Trend Micro\HijackThis
Please do not change the default install location.
Very Important.
You need to rename HijackThis.exe to Crusty.exe. This is because some malware can hide from HijackThis.exe. Follow these instructions in order to do so.
Go to the C:\Program Files\Trend Micro\HijackThis\HijackThis.exe file and right click on HijackThis.exe. Choose rename. Click in the title box and hit the enter key to clear what's there.
Now type Crusty.exe into the title box and hit the enter key. Right click on the Crusty.exe file and choose "Send to desktop Create Shortcut".
You can now close the HJT directory.
Run Hijackthis
Next click on the "
Do a system scan and save a log file" button.
Hijackthis will scan and then a log will open in notepad.
Attach the HJT log into your next reply.
