Hi there
I bought a HP ink jet printer, and I have had it for a year and a half. It is an all in one coloured printer. Scanner, printer and photocopier. The black cartridge refuses to work now. We have bought more than one cartridge to test if it was not the cartridge that is faulty. It is not - sadly.
We can get prints off Word documents, but we need to set the text colour nearest to black as possible (dark blue)
This alignment fault is unrepairable, (I went through all the test sheets and clean up procedures that I could here). Our service man said it would be worth us getting a new one. Our warranty is out so we cannot go down that route anymore.
Anyone had experience of good quality ink jet printers, and could you advise me here what is the best way to go. I have always trusted HP, but I am beginning to wonder here?
Long to download pictures here, (digital camera has been bought, and we are still waiting to use it).
The sooner we get ourselves sorted the better now.
Thanks.
Regards
Kathy
I bought a HP ink jet printer, and I have had it for a year and a half. It is an all in one coloured printer. Scanner, printer and photocopier. The black cartridge refuses to work now. We have bought more than one cartridge to test if it was not the cartridge that is faulty. It is not - sadly.
We can get prints off Word documents, but we need to set the text colour nearest to black as possible (dark blue)
This alignment fault is unrepairable, (I went through all the test sheets and clean up procedures that I could here). Our service man said it would be worth us getting a new one. Our warranty is out so we cannot go down that route anymore.
Anyone had experience of good quality ink jet printers, and could you advise me here what is the best way to go. I have always trusted HP, but I am beginning to wonder here?
Long to download pictures here, (digital camera has been bought, and we are still waiting to use it).
The sooner we get ourselves sorted the better now.
Thanks.
Regards
Kathy