David Smith
Warrington Lancs
Situation is.......
Virgin gave me a new router. The engineer changed the password on my phone and my laptop.
For some reason, after 2 months, the laptop has forgotten the new password and is only showing the old defunct one. (Phone is fine).
I cannot find a way to put the new one back in.
BTW....I click on the symbol at the bottom and it show a list of all wifi in my range but only my old one.....not the new one.
It must be simple ut I dont know how.
Any ideas please.
Also.....the engineer has given me a paper. On it is a sequence of numbers prefixed with VN. The other is a sequence of letters....one is captal.....and one is a number.
Thanks
Virgin gave me a new router. The engineer changed the password on my phone and my laptop.
For some reason, after 2 months, the laptop has forgotten the new password and is only showing the old defunct one. (Phone is fine).
I cannot find a way to put the new one back in.
BTW....I click on the symbol at the bottom and it show a list of all wifi in my range but only my old one.....not the new one.
It must be simple ut I dont know how.
Any ideas please.
Also.....the engineer has given me a paper. On it is a sequence of numbers prefixed with VN. The other is a sequence of letters....one is captal.....and one is a number.
Thanks
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