Anyone heard from Kay Optical recently? (1 Viewer)

[Ingle1970]

Too right it does. I've actually enjoyed going to the shop in Morden over the years and it pains me to say I wont go again following yet another, pretty major, problem with an order recently. I dont know what's going on there but standards have fallen. The obvious follow-on question though is : what is the best alternative in London these days to getting a stiff focus wheel fixed ??? Anyone got any advice ?
Thanks ,
David Thorns
www.skutchia.com

Hello David

Have you tried getting in touch with the manufacturer of your optic?...

 

[Grousemore]

What a shame, back in the day I bought a lot of stuff there, visiting the site in person; still using the scope and tripod I bought there 12 years ago.
My guess would be that they've fallen foul of the usual trend these days for trying out all the gear in the retail store and then buying online to save a few bucks...

 

[Squonk]

Didn't the problems start when the original Mr. Kay left a few years ago? I think this is where he is now:
http://www.opticalrepairs.com/

 

[skutchia]

Didn't the problems start when the original Mr. Kay left a few years ago? I think this is where he is now:
http://www.opticalrepairs.com/

Hi - yes you're probably right - i think one person has just got too much stuff to do and remember....nice problem to have anyway!
Anyway this is good information - thanks !
David