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Message: <blockquote data-quote="James Lidster" data-source="post: 1522765" data-attributes="member: 77846">In early March 2009 my Canon 40D started showing ‘error 99’, i took the battery out, and it would work again until the camera went on to standby. Im English living in Holland and contacted companies in both countries. Two companies in England wanted around £140 to fix the problem, a company in Holland said it would be fixed for free under warranty (it was bought in Oct 2007 so it must be out of the one year warranty). I was told 3-5 weeks for the repair, and after about 5 weeks it was back with me..... and after 15 activations it showed the same error message. So i sent it back again. This time they said it would be fixed in 3 weeks, which it wasnt, as the wrong part was ordered from Germany.Anyway...in the meantime this Dutch company has gone bust, and i was told (only after i contacted them) that my camera was now with Canon Netherlands. I phoned them and they said it would take 3 weeks to fix. So it has now been 17 weeks, and i spoke to Canon Netherlands again today. I have my reference number and they knew who i was from this information, but i cant remember if i ever registered the camera with Canon online. Because of this, and not having the serial number they are not currently able to trace my camera and tell me where it is being fixed or when it is likely to be returned! I have read other peoples stories on here about error 99 and ongoing problems but does anyone know who i should contact, and where i stand with getting a new camera? Im going away again for 3.5 weeks so in total it will be 5 months without it, which i think is really poor for something that cost me £800 at the time.I hope that some of Canons staff do read these threads but guess im just a small piece in their big industry?Any thoughts or suggestions on who to contact would be much appreciatedMany thanksJames<a href="http://jameslidster.web-log.nl/" target="_blank">http://jameslidster.web-log.nl/</a><a href="http://picasaweb.google.com/lidstersunbird" target="_blank">http://picasaweb.google.com/lidstersunbird</a></blockquote>

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