BirdForum is the net's largest birding community dedicated to wild birds and birding, and is absolutely FREE!

Register for an account to take part in lively discussions in the forum, post your pictures in the gallery and more.

Reply to thread

Message: <blockquote data-quote="James Lidster" data-source="post: 1543110" data-attributes="member: 77846">Hi Allwell i said i would keep you updated on progress.....and i wish there had been some! Im just home from 3 weeks holiday and never received the promised phone call from Canon Netherlands. The number they told me i could use to call from abroad didnt work, so i asked a friend to call. He called and was told that a brand new camera had been posted to me on 13th July, and that was on the 15th. So we checked with a friend who was lookin after the house...nothing. He phoned again and told them there was still no camera and was told he would be called back in 3 days....nothing heard. So i phoned them yday to be told that i would have a new camera within 2 weeks, they even promised! ; ) I asked them for an email confirmation of this, which im still waiting for...Im quietly confident that they will keep this promise (not sure why!) but i did get slightly angry when the customer service chap made out i should be grateful as im getting a new camera. I would be grateful if it had been my fault but as they lost my camera in the first place then i think im entitled to some kind of compensation. Nearly 5 months now...Will keep you postedJames</blockquote>