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Message: <blockquote data-quote="Peewit" data-source="post: 1523019" data-attributes="member: 57492">Hi HowardI have followed the instructions that you have mentioned above.  All the 2 main offending programs have been removed :t:Having problems with producing log files once more.  I have one done now, and I am thinking the best way to send it to you.I think that the last log file in my post above was not renamed to crusty, so you where not getting the full story.  :eek!:I think I was getting frustrated with the fact it refused to produce a log file in notebook, and went in too many 'PC' circles as we do.So it will mean another further look through thorough the new logfile, if that is all right with you. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite2" alt=";)" title="Wink    ;)" loading="lazy" data-shortname=";)" />So this 'new' log file will be sent by another means at the moment.Why are problems with PC never straightforward as they seem :eek!: <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite2" alt=";)" title="Wink    ;)" loading="lazy" data-shortname=";)" />Right, I have sent 3 Word files as screen prints.  The last (3rd doc) one repeats information above the blue line.Let me know if it is all right to read. Fingers crossed.Thank you for your helpKathyx</blockquote>