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ED 50 Disaster (1 Viewer)

Epsomsalt

Well-known member
I bought my wife a Cley Spey Stay on Case for her ED50 for Christmas. I was trying to remove the EP to make fitting the case easier and... the scope split in two! I think it is beyond repair and I am hoping the house insurance will cover it. Any ideas who would be best to take the scope to for repair / confirmation that it is beyond repair? We are based in Surrey.
Thanks,
Chris
 

black kite 1964

Well-known member
I bought my wife a Cley Spey Stay on Case for her ED50 for Christmas. I was trying to remove the EP to make fitting the case easier and... the scope split in two! I think it is beyond repair and I am hoping the house insurance will cover it. Any ideas who would be best to take the scope to for repair / confirmation that it is beyond repair? We are based in Surrey.
Thanks,
Chris

If insurance will cover get it written off. Kay optical are based in morden!:cat:
 

Kevin Conville

yardbirder
Can you elaborate as to how this happened?

It seems to me this is most likely a warranty issue as the mere act of removing/replacing the eyepiece shouldn't damage a scope.
 

mark f

Well-known member
which leads me to asking this question?? How tight do you turn your ep,s. I have recently bought an ed82 and i just do the ep,s a gentle hand tight. Is this enough?? Waterproof being in mind??
 

Epsomsalt

Well-known member
which leads me to asking this question?? How tight do you turn your ep,s. I have recently bought an ed82 and i just do the ep,s a gentle hand tight. Is this enough?? Waterproof being in mind??

I have never tried to remove the EP before - it was fitted by Kay Optical when I bought the scope. Good news is that insurance will cover it - bad news is it is hardly worth claiming as my excess is £250!

When Kay Optical get back to work I will see if they have a secondhand scope body. I should be able to get one for £250 or less (hopefully).

Happy new Year to all.

Chris
 

RJM

Don't Worry, Be Happy!
"Bizarre" is all I have to say. I bet Nikon would like to see so I would first try to get a warranty fix. Warranty policy is different in every region but I doubt if the repair cost exceeds what you have considered so far.

good luck,
Rick
 

Sancho

Registered User
Supporter
Nikon´s UK service centre, based in Richmond, London, are excellent. I´ve had stuff repaired there. They charge a "flat" rate for servicing if the damage isn´t covered by warranty, and will assess the cost for you first to see if you want to go ahead and pay.
 

SteveClifton

Well-known member
Nikon´s UK service centre, based in Richmond, London, are excellent. I´ve had stuff repaired there. They charge a "flat" rate for servicing if the damage isn´t covered by warranty, and will assess the cost for you first to see if you want to go ahead and pay.

In my experience they are 'OK', but I wouldn't go further than that. About 18 months ago I asked them to supply me with replacement rubber eyecups for my 8x32 HGs. I wanted two pairs as they seem to distort quite quickly. I also wanted a pair of replacement plastic labels-the ones that say 8x32HG etc as they just fall off in normal use.

At first they wanted me to send the bins in (!!!) but I said I could fit them on my own, so they agreed to supply one set of eyecups free of charge, but not a second pair as they were in short supply! The labels they supplied were for the 8x42 bins, so no use! Doesn't inspire confidence does it?

I also remember several people on BF having problems with the tripod threaded inserts on their ED50s a while ago. Some were charged around £50 and some were fixed for free under warranty. Why some and not others?

To my eyes both of these issues (tripod threads failing, and scope splitting in two) are clearly warranty issues as the item is not fit for purpose if you cannot screw it onto a tripod or remove the eyepiece without breaking the scope. Obviously Nikon's service centres come across a variety of user-accounts as to how faults occur. Some will no-doubt be clear-cut cases of faulty products, while others will be from less than honest users who are trying to pull a 'fast one', and they have to decide on an individual basis how to proceed.

Perhaps a carefully worded letter to them, explaining how this happened might result in them 'doing the right thing.' Afterall, this is not a cheap bit of kit that you want to throw away and forget about. Perhaps also worth mentioning that this is being followed by many other users on a popular internet forum!

Just for the record Chris, exactly where did your scope split. Did the scope crack or did two parts of the body come apart along a join? Just interested, and also a little concerned about mine.

Steve
 
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postcardcv

Super Moderator
Staff member
Supporter
I'd definitely be getting in touch with Nikon - there is no way that a scope should split in two just because you remove the eyepeice... how old is the scope? It would be interesting if you could post a photo of the broken scope to see where the split happened.
 

njlarsen

Gallery Moderator
Opus Editor
Supporter
Barbados
which leads me to asking this question?? How tight do you turn your ep,s. I have recently bought an ed82 and i just do the ep,s a gentle hand tight. Is this enough?? Waterproof being in mind??

I do not have a Nikon scope, but on mine, there is a glass plate below the eyepiece, and I believe the waterproofing is more relying on that plate being integrated into the body rather than how tight I insert the eyepiece. In other words, if it should submerge, I would expect the area just below the eyepiece to become water filled but not the rest of the scope body and not the internal parts of the eyepiece.

Niels
 

karpman

Well-known member
I do not have a Nikon scope, but on mine, there is a glass plate below the eyepiece, and I believe the waterproofing is more relying on that plate being integrated into the body rather than how tight I insert the eyepiece. In other words, if it should submerge, I would expect the area just below the eyepiece to become water filled but not the rest of the scope body and not the internal parts of the eyepiece.

Niels

Yeah,

Being nitrogen purged there must be some seal below the Ep fitting one would expect, Dam bad luck though and would try it with Nikon first and would be interested to hear how you get along as i quite fancy a nikon scope!:-C

karpman
 

mark f

Well-known member
yes, postcard cv, that was the exact question i was about to ask!!!

Throughout this thread no-one yet had mentioned how old the scope is?? Also did you buy it new? Surely if you have the warrenty and bought new, you have absoulutely no worries with nikon sorting it........ Even if its second hand and you have the original receipt or warrenty it should get sorted.

if you bought it second hand and have no receipt/warrenty, then still try your luck and send it in. Nikon will no how old it is and if its a uk model etc.
 

Epsomsalt

Well-known member
I'd definitely be getting in touch with Nikon - there is no way that a scope should split in two just because you remove the eyepeice... how old is the scope? It would be interesting if you could post a photo of the broken scope to see where the split happened.

Here are a couple of photo's of the scope. It has broken at the joint below the EP. I bought the scope secondhand from Kay Optical about 5 months ago - I am taking the scope back to KO on Monday and he is going to send it to Nikon. I will let you know the outcome. Bit of a so and so not having a scope for a while though!

Chris
 

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Kevin Purcell

Well-known member
Wow! Along the main joint. Is that a glue joint or a cold welded joint or (as I suspect) a joint held in place by a set of screws against a seal?

I'd certainly talk to Nikon about this. The scope really shouldn't fail this way.

Nice view of the air and water vapor internals. Any chance of a view into the prism housing now you have it open? ;)
 

Sancho

Registered User
Supporter
:eek!: You weren´t joking when you said "split"!!! If I were Nikon (Nyekon? Neekon? Nickoon?) I´d replace that scope double-quick...whatever the issues, that´s the kind of photo I wouldn´t want knocking about the web...it´s a picture that speaks a thousand posts and leaves a bad "image" in the mind. I assume it´s a glued joint, the body is plastic.
 

gkw

Well-known member
I agree with Sancho, should be replaced double quick. Anything can break, but with the possibility of the dodgy bracket as well!!!

Hope you soon get it sorted.
 

Epsomsalt

Well-known member
Wow! Along the main joint. Is that a glue joint or a cold welded joint or (as I suspect) a joint held in place by a set of screws against a seal?

I'd certainly talk to Nikon about this. The scope really shouldn't fail this way.

Nice view of the air and water vapor internals. Any chance of a view into the prism housing now you have it open? ;)

Your wish is my command!
 

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mooreorless

Well-known member
Hi Chris, Sorry for your 50ED problem!! Looks like glue or whatever holds these together. What is the chance of a picture of the other piece like these two excellent images?

Oh wait on the second picture on the upper right hand there is what looks like where a screw goes into to help hold this together.
Regards,Steve
 
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