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Binoculars & Spotting Scopes
Spotting Scopes & tripod/heads
Nikon
ED 50 Disaster
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<blockquote data-quote="NoSpringChicken" data-source="post: 1710273" data-attributes="member: 53267"><p>I have just had a look at the warranty card for my scope. To summarise it the relevant conditions are as follows:</p><p></p><p>'Your Nikon equipment is guaranteed under the following conditions against manufacturing defects for ten years from the date of purchase. </p><p></p><p>For the first five years, the costs of repair work and replacement materials will be covered against any manufacturing defect. For further five years, the cost of replacement materials will be covered against any manufacturing defect and the cost of repair work willl be charged.</p><p></p><p>Defective equipment will be either repaired or replaced at the option of service facility.</p><p></p><p>This warranty card is issued only at the time of original purchase.</p><p></p><p>The warranty shall not be transferable nor shall it be reissued.</p><p></p><p>The warranty does not cover damages caused by accident, misuse, unauthorised repair, dropping, improper care or storage or damages resulting from sand or water, or misalignment of optical axes caused by dropping or shock.</p><p></p><p>The warranty does not extend to expendable parts such as rubber eye cups, lens caps, straps and case and the like.'</p><p></p><p>It would be interesting to know what their grounds were for rejecting the claim. A scope breaking in half would seem to indicate a manufacturing defect, unless it had been dropped or misused. It would appear that they suspect the latter had happened, despite the original poster stating that this was not the case. It's interesting to see damage by water as one of the reasons for exclusion!</p><p></p><p>Ultimately I think it is extremely bad publicity for Nikon and I genuinely feel rather disappointed in them.</p><p></p><p>With reference to a previous post and to be pedantic, I think there is a considerable difference between 2000 viewings of this thread and 2000 potential purchasers!</p><p></p><p>Ron</p></blockquote><p></p>
[QUOTE="NoSpringChicken, post: 1710273, member: 53267"] I have just had a look at the warranty card for my scope. To summarise it the relevant conditions are as follows: 'Your Nikon equipment is guaranteed under the following conditions against manufacturing defects for ten years from the date of purchase. For the first five years, the costs of repair work and replacement materials will be covered against any manufacturing defect. For further five years, the cost of replacement materials will be covered against any manufacturing defect and the cost of repair work willl be charged. Defective equipment will be either repaired or replaced at the option of service facility. This warranty card is issued only at the time of original purchase. The warranty shall not be transferable nor shall it be reissued. The warranty does not cover damages caused by accident, misuse, unauthorised repair, dropping, improper care or storage or damages resulting from sand or water, or misalignment of optical axes caused by dropping or shock. The warranty does not extend to expendable parts such as rubber eye cups, lens caps, straps and case and the like.' It would be interesting to know what their grounds were for rejecting the claim. A scope breaking in half would seem to indicate a manufacturing defect, unless it had been dropped or misused. It would appear that they suspect the latter had happened, despite the original poster stating that this was not the case. It's interesting to see damage by water as one of the reasons for exclusion! Ultimately I think it is extremely bad publicity for Nikon and I genuinely feel rather disappointed in them. With reference to a previous post and to be pedantic, I think there is a considerable difference between 2000 viewings of this thread and 2000 potential purchasers! Ron [/QUOTE]
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Binoculars & Spotting Scopes
Spotting Scopes & tripod/heads
Nikon
ED 50 Disaster
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