I received my ED4s almost 2 weeks ago and have been trying to contact customer service for over a week about a problem with them. They wont focus on anything past 75 yards and also focus way too far in close. I have sent multiple emails, Facebook messages and also left multiple voice mails. I have never dealt with a company with such poor customer service and i would really just like to get my issue resolved. Is there a better way to contact Zen Ray that i don't know about?