gandytron
Well-known member
I found some dirt/fungus on the interal glass of my 7x42 FL's a few days ago and as was planning to visit the UK this week decided to ask Zeiss UK to undertake a service.
I bought the bins second hand 3 years ago, so was unsure about warranty.
I arrived in the UK last night and called Zeiss this morning, getting to speak to Gary who told me that if I bring the bins in, in person (which I planned to) then he may be able to do the cleaning on the spot. I also asked about getting the green (slightly discoloured) rubber armour replaced with black and he said that this would be no problem. He also told me that all this work would not incur any cost!!!!
I'll be taking the binoculars in next week, so will report back to let you know if things go as well as this all suggests.
All I can say is it seems like really first class service from Zeiss UK!
I bought the bins second hand 3 years ago, so was unsure about warranty.
I arrived in the UK last night and called Zeiss this morning, getting to speak to Gary who told me that if I bring the bins in, in person (which I planned to) then he may be able to do the cleaning on the spot. I also asked about getting the green (slightly discoloured) rubber armour replaced with black and he said that this would be no problem. He also told me that all this work would not incur any cost!!!!
I'll be taking the binoculars in next week, so will report back to let you know if things go as well as this all suggests.
All I can say is it seems like really first class service from Zeiss UK!
