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Binoculars & Spotting Scopes
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Leica
How good is Leica's warranty?
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<blockquote data-quote="DHB" data-source="post: 1770416" data-attributes="member: 7596"><p>UPDATE-</p><p>THE GOOD-</p><p>I had a set of 10x42BA Trinovids which had been WELL USED. Sent them to Leica USA with a note which asked them to fix them up. They had some loose parts inside and the view could be blurry just by moving them. I wish I would have taken a picture as they were the most used/abuse bino's I have seen in person. They mailed a quote they would repair on a good faith warranty. COOOOOLLLL. Leupold esqe...</p><p></p><p>The BAD-</p><p>They recieved them on 12/1/09 with a scheduled repair completion of 3/23/10. Wow, 4 months but for free I'm not kicking. Today get an email that one part won't arrive until end of May........ </p><p></p><p>If Leica REALLY wants to step up they will need to stock more parts. Can't be that many items which typically go bad.</p><p></p><p>Just the facts as I see it.</p><p></p><p>Dave</p></blockquote><p></p>
[QUOTE="DHB, post: 1770416, member: 7596"] UPDATE- THE GOOD- I had a set of 10x42BA Trinovids which had been WELL USED. Sent them to Leica USA with a note which asked them to fix them up. They had some loose parts inside and the view could be blurry just by moving them. I wish I would have taken a picture as they were the most used/abuse bino's I have seen in person. They mailed a quote they would repair on a good faith warranty. COOOOOLLLL. Leupold esqe... The BAD- They recieved them on 12/1/09 with a scheduled repair completion of 3/23/10. Wow, 4 months but for free I'm not kicking. Today get an email that one part won't arrive until end of May........ If Leica REALLY wants to step up they will need to stock more parts. Can't be that many items which typically go bad. Just the facts as I see it. Dave [/QUOTE]
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Binoculars & Spotting Scopes
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Leica
How good is Leica's warranty?
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