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Binoculars & Spotting Scopes
Binoculars
Leica
How good is Leica's warranty?
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<blockquote data-quote="Buster" data-source="post: 1835903" data-attributes="member: 12095"><p>I purchased a well used and abused Leica 10x42 Geovid a couple months ago and sent them in to have the collimation checked and the rubber armor re-secured as it was starting to separate. Shortly after receiving them, Leica sent me a letter stating they would repair them under their "Good Will" warranty and to expect them back in approximately six to eight weeks. Two weeks later I received an email with a tracking number and two days after that I had a brand new pair in hand, which had been shipped via UPS 2nd Day Air. </p><p></p><p>I've always preferred Leica's optics to that of Swarovski, but leaned toward Swarovski products because I knew they'd take care of me should a problem ever arise, but it seems that is no longer a concern. If this trend continues, I see nothing but good things in Leica's future because word of mouth is huge in the age of the Internet. Two thumbs up to the folks at Leica!..</p></blockquote><p></p>
[QUOTE="Buster, post: 1835903, member: 12095"] I purchased a well used and abused Leica 10x42 Geovid a couple months ago and sent them in to have the collimation checked and the rubber armor re-secured as it was starting to separate. Shortly after receiving them, Leica sent me a letter stating they would repair them under their "Good Will" warranty and to expect them back in approximately six to eight weeks. Two weeks later I received an email with a tracking number and two days after that I had a brand new pair in hand, which had been shipped via UPS 2nd Day Air. I've always preferred Leica's optics to that of Swarovski, but leaned toward Swarovski products because I knew they'd take care of me should a problem ever arise, but it seems that is no longer a concern. If this trend continues, I see nothing but good things in Leica's future because word of mouth is huge in the age of the Internet. Two thumbs up to the folks at Leica!.. [/QUOTE]
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Binoculars & Spotting Scopes
Binoculars
Leica
How good is Leica's warranty?
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