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Binoculars & Spotting Scopes
Binoculars
Leica
How good is Leica's warranty?
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<blockquote data-quote="BMR" data-source="post: 1880872" data-attributes="member: 7941"><p>I do have the warranty card for both binoculars. The woman basically scoffed at me when I said "I thought the Passport warranty covered damage due to <em>any</em> reason, such as dropping, running over, immersing in water, etc., as long as you have the piece showing the serial number." She said in a condescending tone, "That's crazy, nobody covers their binoculars for such abuse." I started to get into it with her, and she cut me off, saying, "Well, it doesn't sound like yours has been subjected to this, so it really doesn't matter, now does it." Man, I was fuming after that phone call. It makes me never want to buy another Leica product, as I don't know if they'll be there if something happens to my sport optic. Oh, yeah, and you can bet that they'll only get a copy of my Passport warranty card - I wouldn't doubt they'd just happen to "misplace" it if I sent the original.</p></blockquote><p></p>
[QUOTE="BMR, post: 1880872, member: 7941"] I do have the warranty card for both binoculars. The woman basically scoffed at me when I said "I thought the Passport warranty covered damage due to [I]any[/I] reason, such as dropping, running over, immersing in water, etc., as long as you have the piece showing the serial number." She said in a condescending tone, "That's crazy, nobody covers their binoculars for such abuse." I started to get into it with her, and she cut me off, saying, "Well, it doesn't sound like yours has been subjected to this, so it really doesn't matter, now does it." Man, I was fuming after that phone call. It makes me never want to buy another Leica product, as I don't know if they'll be there if something happens to my sport optic. Oh, yeah, and you can bet that they'll only get a copy of my Passport warranty card - I wouldn't doubt they'd just happen to "misplace" it if I sent the original. [/QUOTE]
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Binoculars & Spotting Scopes
Binoculars
Leica
How good is Leica's warranty?
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