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Message: <blockquote data-quote="chill6x6" data-source="post: 3427138" data-attributes="member: 130888">No problem Jerry...  I knew I could call Zeiss and find out the status of the SFs at any point.  I was just curious what the average warranty turnaround from Zeiss was.  ALSO....I am an owner of an EXTREMELY customer service oriented business.  I feel the customer picks US do to business with, they deserve the best we can offer be it service or communication. Maybe some think I was picking on Zeiss.....nothing further from the truth.  I didn't spend $2500 on a binocular to NOT like them.<img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite2" alt=";)" title="Wink    ;)" loading="lazy" data-shortname=";)" />  BUT as the saying goes "where much is given, much is required." Thanks for the comment Jerry and again...no problem whatsoever..</blockquote>